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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

May 21, 2020

Caleb took care if my car for me with professionalism. My service wait wasn’t long and the sitting area is great! This was my first time buying a Lexus and so far, I am very pleased. More

by bonnie_wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celina Dominguez
Jun 09, 2020 -

Northside Lexus responded

Hi bonnie_wallace! We are so glad that our team had the opportunity to assist you with your very first Lexus! What an honor! Welcome to our new home! We still marvel at how pretty it is and we are so glad to be able to share it with you. We all look forward to continue serving you. Welcome to the Northside Lexus family!

May 20, 2020

Upon arriving, I was met by Caleb who made me feel important. He also discovered my warranty was expired but it was a dealership mistake More

by tlkeelen
Recommend Dealer
Yes
Employees Worked With
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi tlkeelen! We are so pleased that you felt important and welcome in our new home and that Caleb took such great care of you. Customer service is always at the forefront of our minds and we are so glad to hear your feedback. Thanks again, Your Northside Lexus team

May 20, 2020

Eddie took great care of us during a buying process. Thank you I would definitely refer a friend to him. He handled several issues for us during the buying process More

by Jbargainer
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, James Vu
Jun 09, 2020 -

Northside Lexus responded

Hi Jbargainer! We are so glad that Eddie had the opportunity to assist you with your purchase, he is wonderful! Eddie and the rest of our team greatly look forward to continuing to serve you. Welcome to the Northside Lexus family!

May 19, 2020

Had all my questions answered about the car. Great communication before the sale. Treated great despite the fact that I was buying a used car. More

by JPDUNN
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Northside Lexus responded

Thanks for shopping with us, JPDUNN! We are so glad that you enjoyed getting your next vehicle with us and we really appreciate you choosing Northside Lexus. We pride ourselves in providing a great Guest experience and we are so pleased to hear that you are happy. Thanks again!

May 17, 2020

Joe Finley was excellent and very knowledgeable about the car. The easiest buying experience we ever had. The store was clean and people very professional. More

by pktownsell
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Brent Penn
May 20, 2020 -

Northside Lexus responded

Thanks so much for sharing your experience with us, pktownsell. We are so pleased that you enjoyed shopping with us. Joe will be really happy to hear about your feedback. If you need any additional assistance, please let us know. We're happy to help.

May 16, 2020

Super friendly staff and helped make sure I was happy with my purchase! They showed me all the ins and outs of my new vehicles and ensured I was completely satisfied. More

by HHANNAHSULLIVAN
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
May 20, 2020 -

Northside Lexus responded

Hi HHANNAHSULLIVAN! We're so glad you enjoyed shopping with us! It really makes our day to hear about it. Thanks so much for sharing your experience with us. Please let us know if you need any additional assistance.

May 15, 2020

Outstanding Professional Customer Care After my previous Lexus purchase, I returned to Northside Lexus because of their outstanding personal attention to satisfying my needs. I was greeted More

by BruceW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Northside Lexus responded

Thanks so much, BruceW for your choosing to shop with us again! Joshua and Marcus will be so pleased that you're happy with your experience. That's always our goal. Let us know if you have any questions and we hope you enjoy your NX300! We have a great YouTube channel if you need any tips: https://www.youtube.com/northsidelexus :)

May 14, 2020

They were very professional and took care of all of our needs. We enjoyed working with the personnel and sincerely appreciate their educating us to the products that we bought. More

by heyneusa
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Northside Lexus responded

Thanks so much, heyneusa! We are so glad you enjoyed vising with us. We couldn't agree more about Don Holifield! He is wonderful and we are very fortunate to have him as part of our team! Please let us know if you have any questions about your Lexus. We have great video resources on our YouTube channel as well: https://www.youtube.com/user/NorthsideLexus to assist with virtual learning. Stay safe and well!

May 13, 2020

service wifes es350, excellent service from staff. excellent service, svc mgr ALchoa was kind enough to show me the huge and high tech serivice bldg. The Alchoa introduced me to Mark Green who sold me More

by TLAVOICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Northside Lexus responded

Thanks so much, TLAVOICE! We are so glad you enjoyed vising our amazing new facility. We are so fortunate to be here and love getting to share it with our Guests. Please let us know if you have any questions about your wife's ES350. We're happy to help! We have great video resources on our YouTube channel as well: https://www.youtube.com/user/NorthsideLexus to assist with virtual learning. Stay safe and well!

May 13, 2020

Visiting the dealership was such a pleasant experience. The location itself is exceptional and All the staff were generous and helpful, especially Mr. Washington. Mr. Washington was extremely helpful wit More

by Timtusey
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, Brent Penn
May 14, 2020 -

Northside Lexus responded

Thanks so much, Timtusey! We are so glad you enjoyed vising our amazing new facility. We are so fortunate to be here and love getting to share it with our Guests. We couldn't agree more about Mr. Washington! He is wonderful and we are very fortunate to have him as part of our team! Stay safe and well and please let us know if you need any assistance.

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