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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,970 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,970 reviews

April 29, 2020

Thanks for having such an awesome salesmen Eric Fuller, and the location was great everyone there made me feel like home. I rate Lexus # one. More

by LOUISEK0
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, James Vu
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May 12, 2020 -

Northside Lexus responded

Well this just makes our day, LOUISEK0! Thanks so much! You are spot on about Eric Fuller! He's awesome and we are very fortunate to have him as part of our team!

April 28, 2020

Great except for one thing The entire experience of dealing with this dealership is and continues to be awesome. However, there is one little thing that fell through the crac More

by LICHTMANIRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bartel, James Vu
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Apr 28, 2020 -

Northside Lexus responded

Oh goodness, @LICHTMANIRV! That is definitely not the norm for us. We are so sorry to hear this happened. It is possible that your messages have gone to associates who have been furloughed due to COVID-19. That is no excuse, however, and we would definitely want to get your vehicle cleaned up for you when you are comfortable coming in. Thank you for letting us know about this and we look forward to making it right! Enjoy your RX350!

April 28, 2020

Great experience. Love my new Lexus Friendly employees, great experience. Received a fast response to all my questions and concerns. Josh went above and beyond to help with my decisio More

by JCOWALK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2020 -

Northside Lexus responded

Thank you so much for sharing your experience with us, JCOWALK2! Congratulations on your new Lexus and we are thrilled that you love it! That is always our goal! Josh will be so happy that you're happy! Stay safe and well and thank you again for shopping with us.

April 27, 2020

Although there is a pandemic going on Juan Fuentes was an amazing salesman. We talked on the phone and finished with paperwork. It was so easy More

by adam_shelley
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
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Apr 28, 2020 -

Northside Lexus responded

Thanks so much for sharing your experience with us, @adam_shelley! We definitely have had to respond to all of the changes due to this crazy time, but we will always keep great experiences at the top of our priority list! Thanks so much for choosing us for your vehicle shopping. Juan will be thrilled to hear your feedback! Stay safe and well!

April 27, 2020

My experience with Northside Lexus was great. The employees were helpful and answered all of my questions. Would definitely recommend and will be back in the future. More

by Michele
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
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Apr 28, 2020 -

Northside Lexus responded

Thanks so much for sharing your experience with us, @Michele! It is always our goal to give everyone the best shopping experience possible. We are so happy that you're happy!

April 26, 2020

This dealership provided great service during the process of purchasing my car. I would highly recommend. I don’t live locally but they made the process very easy over text and phone. More

by mcmorries
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
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Apr 28, 2020 -

Northside Lexus responded

Thanks so much, @mcmorries for sharing your experience with us! We are so glad that we made the trip a success for you! Stay safe and well! Your Northside Lexus Team

April 26, 2020

Northside sets the bar high for its quality. Everyone there places a premium on customer satisfaction. I’ll only buy cars from Josh Keogh. Excellent! More

by KRISTINBAYS
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2020 -

Northside Lexus responded

Thanks for singing our praises, @KRISTINBAYS! We sure appreciate your positive vibes and couldn't agree more about how awesome Josh Keough is! He will be thrilled to hear how happy you are. Stay safe and well! Thanks again!

April 26, 2020

Excellent service. Very happy with the purchase. Great price . Service was done as promised and delivery was excellent. I highly recommend this dealership. Will definitely return More

by karmoutpf
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2020 -

Northside Lexus responded

Thank you so much for shopping with us and for sharing your experience. It is always our goal to make people happy when they come to visit and we are so glad that we did just that. Stay safe and well! Your Northside Lexus Team

April 25, 2020

Excellent experience! Finance and Sales department are very knowledgeable! I would recommend Lexus to anyone looking for a vehicle. Caleb Vario is the best finance officer! More

by TEXWILDFLOWER77
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2020 -

Northside Lexus responded

Thanks so much for your kind review and for letting us know about your awesome shopping experience with us. We couldn't agree more about, Caleb! He is indeed the best! And he will be so happy to hear that you are happy. That will make his day!

April 25, 2020

New building, very beautiful. Leasing vehicle was easy, professional handled by Don Holifield, Doug Tosh and finance person Caleb. This is sixth vehicle we’ve leased. More

by CTARVER
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Dutkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2020 -

Northside Lexus responded

Your 6th vehicle! That is wonderful and really makes our day to hear personal stories just like this. It is our goal to keep you happily on the road in your vehicle and we are here to help if you have any Lexus technology questions that come up as you learn more about your new vehicle. Thank you again for choosing Northside Lexus ! Stay safe and well!

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