Northside Lexus

Great experiences Great service from ALL: Johnnie Torres, Marcus Atkins and Needham Shotwell. Just wish my trade in price was higher. Great Experience. Wally Birche Great service from ALL: Johnnie Torres, Marcus Atkins and Needham Shotwell. Just wish my trade in price was higher. Great Experience. Wally Bircher (Old Sarge) More

Great experience Great Experience - excellent customer service. Donnie was knowledgeable and patient and a pleasure to work with. Highly recommend this dealership, Do Great Experience - excellent customer service. Donnie was knowledgeable and patient and a pleasure to work with. Highly recommend this dealership, Donnie and the entire staff. More

Always a pleasure working with Lance Williams and David Gardner . We have purchased several cars from Northside and will continue in the future And the service dept is excellent as well Gardner . We have purchased several cars from Northside and will continue in the future And the service dept is excellent as well More

A Great Experience The staff was very responsive and helpful, making sure we understood the new systems in the car. This is our 3rd ES 350. Nick was assisted us in loc The staff was very responsive and helpful, making sure we understood the new systems in the car. This is our 3rd ES 350. Nick was assisted us in locating our perfect car. More

Excellent service from beginning to end and beyond! Bijeaux, My husband and I entered Northside Lexus and was very impressed with the architecture, the building was very well planned. Easy on the e Bijeaux, My husband and I entered Northside Lexus and was very impressed with the architecture, the building was very well planned. Easy on the eye, inviting and very comfortable. We had an appointment with David Gardner, he was busy with another couple at the time. He greeted us and apologized profusely and introduced us to a gentleman whom he recommended highly and assured us we would be in very good hands. The gentleman was “Needham Shotwell” Well, David was right Needham was wonderful. He was very professional, extremely knowledgeable in all areas during the entire process, he has a very warm and assuring personality. We were prepared with a multitude of questions and armed with the knowledge of the direction we wanted this session to proceed in. We wanted information on their procedure and to view their inventory on what was available, and the money factor on the final cost. We were determined, we were not making a purchase that evening. We wanted it in print to mull over at home, if we agreed with what was presented we would return the next day to finalize the deal. Well there is a saying for well made plans, as you see we made the purchase lol, that evening.... Needham’s experience is vast. He explained everything in layman’s terminology, he made sure we understood everything. We required a lot of answers to many questions and he patiently provided the answers. He was patient as we spent hours checking merchandise, test driving a few SUV’S and talking we were never rushed. We were amazed once again with Northside Lexus and their team of employees. This vehicle is our third purchase from Northside Lexus. We have always been very impressed with the level of professionalism, honesty, service and the quality of their vehicles. We have always received excellent service over the years from this dealership and this purchase was no different. The entire team we worked with on the purchase of our new RX 350 were professional, very knowledgeable and extremely helpful in their areas of their expertise. Starting with David Gardner’s recommendation and introduction of Needham Shotwell, Mr. Shotwell’s introduction to Bret Penn in Finance, delivery specialists David Ortiz and Ava Pierce technology specialist and Kyle Galindo service tech. More

A Real Breeze Dealing with Larry Kidd & James Vu was a snap. Everything went as agreed & paperwork was a minimum time spent. Selection and price was excellent. Will Dealing with Larry Kidd & James Vu was a snap. Everything went as agreed & paperwork was a minimum time spent. Selection and price was excellent. Will definitely recommend family and friends. More

Very attentive staff, my dealings with them went smoothly. I would recommend them to anyone shopping for cars. Beautiful dealership and a lot of friendly faces, smoothly. I would recommend them to anyone shopping for cars. Beautiful dealership and a lot of friendly faces, More

Great service by Doug, he went above and beyond for me. Very nice and pleasant to work with. A man of his word. Thank you! Very nice and pleasant to work with. A man of his word. Thank you! More

Barry has sold me my third GX! He’s awesome! He works the best deal, takes care of the details and responds quickly. Sorry he’s retiring before I bury again. best deal, takes care of the details and responds quickly. Sorry he’s retiring before I bury again. More

I'll keep going back Just bought a Certified pre-owned 2017 ES350. Salesman, Eddie Washington, was great, he is friendly, courteous, personable, easy to work with, just a Just bought a Certified pre-owned 2017 ES350. Salesman, Eddie Washington, was great, he is friendly, courteous, personable, easy to work with, just an all around super person. More