Northside Lexus

Northside Lexus has impeccable customer service. From the moment I walked in the door to get my car fixed, everything and everyone worked quickly and efficiently to get me in and out. Steven was great and co moment I walked in the door to get my car fixed, everything and everyone worked quickly and efficiently to get me in and out. Steven was great and communicated with me every step of the way until I was able to pick up my car. More

This was by far the best service experience I have ever had. Steve was phenomenal and a joy to work with. Steve constantly kept me updated via text or email and was a consummate professional. We've work had. Steve was phenomenal and a joy to work with. Steve constantly kept me updated via text or email and was a consummate professional. We've worked with several body shops over the 30-years I've been driving and this was THE BEST experience overall. In fact, we own a Volvo, and if we ever have to get body work done, I'm bringing it here. For 30-years I've always heard, you can't get the car washed for 2 weeks (or something of the sort)... Not with Northside. They have a special process where you don't have to wait, the paintjob is good to go and ready to be washed. Lastly, and this is what made my day: Lexus actually detailed my interior while the exterior was what was being worked on. Never before has that happened, that was going the extra mile and much appreciated. Most body shops take care of what they are paid to do and that's it. Not this dealership, they go above and beyond. More

Fast and Friendly !!!! Nick,Victoria and James were excellent !!!Nick worked with me to trade my car @ top pricing and had one great deal @ end.Victoria, when over Lexus A Nick,Victoria and James were excellent !!!Nick worked with me to trade my car @ top pricing and had one great deal @ end.Victoria, when over Lexus App and all neat things about the car, my wife will visit her shortly to get acquainted with RX350. James whent over all options and made finance part a breeze !!! More

Best People in the Business! I’ve bought several vehicles from Northside Lexus and my experience there has always been awesome. Mike Driskill is the best! He is friendly, profess I’ve bought several vehicles from Northside Lexus and my experience there has always been awesome. Mike Driskill is the best! He is friendly, professional, and makes the whole car buying experience much less stressful than any I’ve experienced elsewhere. Hamilton Dawes and Brent Penn in Finance explain the dealer extras offered without the typical high pressure sales technics I’ve experienced at other dealerships. I will definitely go back to Northside Lexus when we are ready to buy another car. More

Excellent Experience My experience started before I went to the dealership. David Gardner, my sales rep had already contacted me prior to my visit. David and I spoke on My experience started before I went to the dealership. David Gardner, my sales rep had already contacted me prior to my visit. David and I spoke on the phone a couple of times so that by the time I went to the dealership, the experience would go by faster. Everyone that I spoke to made me feel welcomed. They were there to answer all of my questions. I did not feel hurried nor pressured. It is truly an A+ experience from beginning to end. Northside moved to a new facility and it is beautiful. High class. More

Best car buying experience ever! This was my first Lexus purchase, and to be honest I was a little intimidated walking in. The building is beautiful and staff was waiting for us as s This was my first Lexus purchase, and to be honest I was a little intimidated walking in. The building is beautiful and staff was waiting for us as soon as we stepped inside. Immediately my intimidation was put at ease, as the staff kindly asked us what they could help with and directed us to Ashley. Ashley was amazing! She was not what I have experience dealing with car sales people in the past. She was not pushy, she listened to my wants and needs and directed me to cars that checked all of my boxes. In no time, I found exactly what I wanted! My husband asked about promotions that were being offered at the time and we were offered 2K off our new car purchase! Just another amazing perk! We were walked to financing, which the process went equally as smooth. We had previously asked that the car windows be tinted and expected to wait after financing, however as soon as we walked out Ashley had already taken care of that as well! The tint job was done! We were then directed to Victoria, she helped me with downloading my Lexus app. She walked me through all of the detail of the app and through the entire car. I can't say enough great things about Lexus and my Lexus experience. I was always told by other Lexus owners how wonderful Lexus is but now I am a part of the family and here to stay! Thank you to everyone that helped us... P.S. I LOVE MY CAR!!! More

Thank you Northside Lexus for the amazing service and friendly atmosphere. We always enjoy doing business with Lexus. First class company with first class service. The new Northside Lexus is beautiful an friendly atmosphere. We always enjoy doing business with Lexus. First class company with first class service. The new Northside Lexus is beautiful and a pleasure to visit. Thanks Again! The Brown Family More

First impressions go along way especially when it’s your first time at a Lexus dealership. Mark Green was the salesperson who assisted me in the pre owned department. He was very patient with me, up beat wi first time at a Lexus dealership. Mark Green was the salesperson who assisted me in the pre owned department. He was very patient with me, up beat with his funny but professional personality. He went above and beyond to help me get my first Lexus and treated me as if I was family. He took the initiative to give me a tour of Northside Lexus ensuring me that my car would be in good hands if ever needing a repair of any sort. He even took the time out of his day to show me what all the fancy buttons in my car do!!! Thanks Mark!!! More

Great experience at the dealership Went in and the selection was great and dealing with Lance and Joshua made the experience very pleasant. The new location was very impressive and will Went in and the selection was great and dealing with Lance and Joshua made the experience very pleasant. The new location was very impressive and will definitely recommend the dealership to all my friends and relatives. More

body shop repair They had my car for 2 weeks just to repaint the rear bumper , stole personal property out of my car ,last time I'll take my car to them , they had rep They had my car for 2 weeks just to repaint the rear bumper , stole personal property out of my car ,last time I'll take my car to them , they had repaired my car before at their old location , very professional , I believe management has been changed at the new location . More