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Northside Lexus

Spring , TX

4.9
6,970 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,970 reviews

August 07, 2019

leasing of my new Lexus done in a very professional manor. The three individuals I visited with were very explanatory to me. I didn't experience any pressure from my sales person. I was also was invited bac More

by LRUSHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gardner, David Ortiz
Aug 08, 2019 -

Northside Lexus responded

Hi there! We are so pleased that David Gardner and David Ortiz were able to give you a top-notch car-buying experience! They are wonderful members of our team, and we are happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

August 06, 2019

Excellent service We will recommend Hector Villanueva to others and will use him for any future needs. Great customer service from Mario in the Parts Department as wel More

by Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario in Parts Department
Aug 08, 2019 -

Northside Lexus responded

Hi there! I am so pleased that Hector and Mario took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

August 02, 2019

Top notch service department Kyle did a great job getting my car ready on a tight schedule. He kept me informed throughout the process and took care of my problem. Highly recommen More

by ROVERLY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Galindo
Aug 05, 2019 -

Northside Lexus responded

We are absolutely thrilled that Kyle did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

August 02, 2019

Great customer service Thank you for going the extra mile to make my first Lexus purchase a great experience. We did inquire via website to a couple of dealerships and didn’ More

by Liza’s 1st Lexus!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz, James Vu
Aug 02, 2019 -

Northside Lexus responded

Congratulations on your first Lexus purchase! We are so pleased that you had the opportunity to work with Ashley, she is fantastic. We do try our best to make every part of the buying process as quick and painless as possible! We apologize that no one called you back initially, and we will be looking into it. Regardless, welcome to the Northside Lexus family and thank you for your review!

August 02, 2019

The best! Professional, efficient, friendly Great all around experience. The operation is like a well-oiled machine. Both new car purchase and service departments are outstanding. Best dealers More

by ROVERLY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cobb, Hamilton Dawes
Aug 02, 2019 -

Northside Lexus responded

Hi there! We are so pleased that our team took such great care of you! Welcome to the Northside Lexus family and thank you for your review!

August 01, 2019

David Gardner best salesman at Northside Lexus This is the 5th Lexus we have bought from David Gardner at Northside. We have always had a great experience and have found David to be very professi More

by DK.CARNES
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner, David Ortiz, Brent Penn
Aug 02, 2019 -

Northside Lexus responded

Hi there! I am elated that David was able to find exactly what you were looking for and give you a 5 star experience! We look forward to your future business, and thank you for your referrals!

August 01, 2019

Awesome All of the personal are friendly, knowledgeable, work quickly to address any issues or questions that I had concerning vehicles I was interested in pu More

by ATROTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Aug 02, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

August 01, 2019

Luxury I absolutely love my new car!!! Lexus NEVER EVER disappoints!! I’ve driven Lexus autos for about 15 years..... never in all that time have I been disa More

by melindathomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Aug 02, 2019 -

Northside Lexus responded

Hi Melinda! We are proud to hear that Jason was able to give you an exceptional experience. He has exhibited all of the qualities that we take pride in here at Northside Lexus, and is an important part of our team! Welcome to the Northside Lexus family and congratulations on your new NX300!

August 01, 2019

Wonderful experience I never thought buying a new car could be so easy. Nick Makrakis made the deal care free. I will definitely be back to see him when the time comes for More

by elizabeth.isaacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian who taught me the technology of my new car was great., Brent Penn
Aug 02, 2019 -

Northside Lexus responded

Hi Elizabeth! We are absolutely elated that Nick did such a spectacular job in helping you with your car purchase! He is a wonderful part of our team, we are extremely lucky to have him. Congratulations on your new vehicle and welcome to the Northside Lexus family!

August 01, 2019

Satisfied Buyer These folks are not pushy at all. They are informed, and they let the vehicles sell themselves. Great complimentary service program that lengthens t More

by RICKR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Aug 02, 2019 -

Northside Lexus responded

Hi Rick! We are so pleased that our team was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

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