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Northside Lexus

Spring , TX

4.9
6,921 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,922 reviews

December 22, 2018

New car purchase experience was excellent . I have purchased over 15 new automobiles in my life and I would say Northside Lexus is the top dealership that I have worked with. Will definitely tra More

by OLTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Jan 21, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear that you had such an exceptional experience here at Northside Lexus! It is certainly our goal to make sure our guests leave here happy and satisfied, so we are happy to see our team was able to leave such an incredible impression on you! We truly appreciate the time you took to share your experience with us and look forward to working with you again in the future!

December 22, 2018

Used car purchase Great dealearship Hadn't purchased a vehicle in 14 years. Northside made the experience quick and painless. Will definitely visit this dealership aga More

by Springtexas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Northside Lexus responded

Hello there! We are so pleased to hear that you had such a seamless car buying experience with us at Northside Lexus! It is certainly our goal to make the process as simple and stress-free as possible, so it is great to see another satisfied customer! We hope you are enjoying your vehicle and want to thank you for business!

December 22, 2018

Very efficient process Jason Yeomans was great to work with. He made the process very quick and easy. Made great recommendation for vechicles and provided good information More

by TMAZHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Northside Lexus responded

Hi there! We are so thrilled to see that Jason was able to provide you with the exceptional customer service we pride ourselves on! We certainly find him to be an incredible part of the team, so we are pleased to see he was able to take care of you and your needs during your experience here with us.

December 22, 2018

Great customer service,very attentive . Professionalism . Made me feel like a VIP. Which I will return and will definitely send customers. Great hospita More

by 61ANGIEESPINOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
Jan 23, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear that you had such an exceptional experience here at Northside Lexus! It is certainly our goal to make sure our guests leave here happy and satisfied, so we are happy to see our team was able to leave such an incredible impression on you! (the cookies and coffee seem to be a huge hit in general too!) We truly appreciate the time you took to share your experience with us!

December 22, 2018

New Car Purchase The purchase process was fast and efficient. The dealer moved the car that we were interested in to the dealership prior to us making any commitment. More

by HPRESGROVE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Pollino
Jan 23, 2019 -

Northside Lexus responded

Hi there! We are absolutely thrilled to hear that you had such an incredible experience here at Northside Lexus! It is our mission to make the car buying process as simple and stress-free as possible, so it's always incredible to see another satisfied guest! We want to thank you for writing such a nice review and hope you're enjoying your vehicle!

December 22, 2018

Purchased a vehicle at end of lease Was our first experience with a lease. We were not aware of sales tax protocol on cars when purchased at expiration of lease. General Manager laid o More

by Tom G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen
Jan 23, 2019 -

Northside Lexus responded

Hello Tom! We are so pleased to hear our General Sales Manager Tim was able to address and resolve any and all questions or concerns you had about the purchase of your lease! We certainly do our best to make sure our guests leave happy and satisfied, so we are thrilled to see our team did just that! Thank you so much for sharing your experience with us.

December 22, 2018

December to Remember Great car buying experience. I wasn’t sure on color options and Eric Fuller brought out as many as I wanted to see. If I’m being honest, buying a car More

by klyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz, Eric Fuller
Jan 23, 2019 -

Northside Lexus responded

Hello there! We are SO pleased to see that you had such a wonderful experience here with us at Northside Lexus! It is our goal to make sure each and every guest is accommodated in a manner that suits them best, so we are thrilled to see Eric left such an incredible impression on you from start to finish. We appreciate you for taking the time to write such a phenomenal review and we hope you are loving your new vehicle!

December 22, 2018

The Experience Emailed in my interest in a new car, received call, set appointment, purchased car without test drive. As soon as Bobby knew who was going to be the More

by BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn, Brian Cobb
Jan 23, 2019 -

Northside Lexus responded

Hello Bryan! It is so great to see that you had such a pleasant experience here with us at Northside Lexus! We certainly find Bobby to be an incredible part of this team and we are so delighted to see that he was able to deliver the ultimate customer experience overall with you & your wife. Thank you for making us your choice in dealerships, we appreciate you for taking the time to write such a phenomenal review!

December 21, 2018

I had no dealings with the personel listed on the right What is the definition of a seamless Lexus experience? Joshua, Ken, Caleb, & Erica defined and demonstrated it. And I've been a Lexus customer since More

by JROGERS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica, Ken
Jan 21, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear you had such a great experience here at our dealership! We certainly find Josh and the rest of our staff to be an incredible team and we are happy to see they left such an incredible impression on you. Thank you so much for taking the time to write such a nice review!

December 21, 2018

Ashley was a pleasure to work with! We were interested in a car that had some strong interest! Ashley took the time to show us all the features and explained the value of the Lexus Cert More

by golforsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Northside Lexus responded

Hi there! We are so thrilled to hear your experience here at Northside Lexus was a memorable one! Ashley is an incredible part of our team and we are pleased to see that she took such great care of you during the car-buying process, as well as thoroughly explaining the Certified Pre-owned Lexus program, etc. We certainly hope you are enjoying your "new-to-you" vehicle and appreciate you for taking the time to share your experience with us!

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