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Northside Lexus

Spring , TX

4.9
7,002 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,002 reviews

September 23, 2018

Excellent service from sales through financing. Joshua was great. This is our second Lexus from Northside and both experiences were excellent. We especially appreciated the team staying late to ac More

by joshparecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Northside Lexus responded

Hi Josh, We are thrilled that Joshua and other team members stayed late to get you into your perfect vehicle! We strive to provide that level of customer service every day! Joshua and the rest of our team greatly look forward to continue serving you!

September 23, 2018

Great Experience Nick was our salesperson and he couldn't have been nicer or more helpful. We felt they gave us a good deal and they were pleasant to deal with. No h More

by PHOLLAND3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen, David Ortiz
Sep 25, 2018 -

Northside Lexus responded

Hi there, I am thrilled that our team did such a spectacular job taking care of you! Nick and our team greatly look forward to continue serving you!

September 22, 2018

Gx 460 Sale Great from start to finish. No pressure sales. Drove all the way from auston because Joe was able to Find us the right car at the right price. More

by Dana_briggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava Pierce, Joseph Finley
Sep 25, 2018 -

Northside Lexus responded

Hi Dana, Thank you for making that long trip to come out and see us! I am so glad that Joe could find the perfect vehicle for you, and give you a great car-buying experience! Congratulations on your new vehicle!

September 22, 2018

Excellent customer service! Our experience with Northside Lexus has been great, especially with our rep Randy Covert! He was professional, courteous and didn’t seem “pushy” duri More

by KLEHO1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Northside Lexus responded

Hi there, We do have to agree that Randy is wonderful to work with! We are elated that he was able to provide you with such wonderful customer service, and made sure all of your needs were met. Welcome to the Northside Lexus family!

September 22, 2018

New 2018 ES I was literally in and out, Eric was so professional and knowledgeable. I am amazed with my new vehicle and will definitely recommend northside Lexus More

by kishawn83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller
Sep 25, 2018 -

Northside Lexus responded

Hi there, We are so glad that Eric Fuller could be of such great assistance to you, and made your car-buying experience a quick and painless one! Congratulations on your new vehicle purchase!

September 21, 2018

Northside Lexus is the only place to buy or lease a Lexus! This is my 6th Lexus I've leased at Northside and every experience I've had from sales, to finance to service has been an exceptional customer experie More

by STEVE ASHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Atkins
Sep 21, 2018 -

Northside Lexus responded

Hi Steve, Firstly, thank you for being a long-time member of the Northside Lexus family! I am thrilled that our team continually gives you top-notch service, and that Nick has taken such great care of you! Thank you for your review.

September 21, 2018

Smooth process, friendly staff, quick & pain-free Everything from the initial contact to walking out the door with the keys to my new vehicle was enjoyable!! I found the car I wanted online, and had a More

by Margaret.mcknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Sep 21, 2018 -

Northside Lexus responded

Hi Margaret, What a fantastic review! We are beyond thrilled that you had such an awesome experience with us! We do try our best to make the car-buying experience a quick, smooth, and painless one! We greatly look forward to continue serving you.

September 20, 2018

Wonderful & extremely knowledgeable staff. Very clean premis Wonderful & professional staff. Extremely clean premise! Ava Nguyen was extremely knowledgeable about the car features. She was excellent in explai More

by MIKEMAGDALENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gardner, Ava Pierce
Sep 21, 2018 -

Northside Lexus responded

Hi Mike, Doug and Ava are wonderful, I am so glad that they were given the opportunity to assist you! We are thrilled that you had such a great car-buying experience with us, and we greatly look forward to continue serving you!

September 20, 2018

My go to place for vehicles I have enjoyed a relationship with Northside Lexus since 2012. Service has always been excellent. Friendly and no pressure sales. Looking forward to d More

by JRMohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Northside Lexus responded

Hi there, Firstly, thank you for being a long-time member of the Northside Lexus family! I am so glad that our team has provided you with consistently fantastic service, we take great pride in them! Thank you so much for sharing your experience!

September 20, 2018

Friendly and Competent Service I’ve been a customer of Northside Lexus for over 10 years now. Service is outstanding, very knowledgeable sales staff, never feel they put that awful More

by Goranhaag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins, financing, Steve Brandon
Sep 21, 2018 -

Northside Lexus responded

HI there, Thank you so much for taking time to share your experience with us! I am so glad that Steve Brandon and our team could provide great customer service! Also, thank you for being a long-time member of the Northside Lexus family!

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