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Northside Lexus - Service Center

Spring , TX

4.5
505 Reviews

505 Reviews of Northside Lexus - Service Center

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October 02, 2022

Lexus in Northside Everything is perfect . I appreciate to Danh Nguyen . He is really great dealer! More

by Chi Le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danh Nguyen
Oct 03, 2022 -

Northside Lexus responded

Chi, thank you for reviewing us! We appreciate your support and will be sure to pass on the kind feedback to Danh and the Northside Lexus team. Safe travels!

August 19, 2022

I brought my car here for oil chamge. The waiting time was 1,30 hours, the waiting room is great, Analy was very helpful to explain everything on the rrport. More

by hiblermi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Analy Garcia
Aug 19, 2022 -

Northside Lexus responded

Thank you for the great review! Hearing that you had a successful service experience working with Analy and the Northside Lexus team made our day. Drive safely, and we hope to see you back again down the road!

July 19, 2022

I dropped off my RX350 for drown noise issue. They did miss diagnostic and updated the transmission with out my authorization. Now gear sleeping in 35mph. They are saying it's the software issue. More

by Zeighami_morteza
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruben Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Dorothy is amazing! No pressure and vey knowledgeable. She truly cares about the guest! She made my dealer experience outstanding! More

by Texhawk09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Sausley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Northside Lexus responded

Your review is music to our ears! We're thrilled Dorothy welcomed you with informative, patient, and attentive assistance that made you feel valued at Northside Lexus and shaped an exceptional experience. We hope to see you again down the road!

June 10, 2022

Friendly, knowledgeable, considerate, thoughtful, helpful and kind. Bobby Bosley put my mind at ease since this was a purchase made for the first time after the passing of my husband. I am so appr More

by eborne
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Northside Lexus responded

We are thrilled that you were so well taken care of by Bobby, Lance, Chris, and the team! Thank you for choosing Northside Lexus and for sharing your awesome review. We wish you many safe and happy miles ahead!

May 25, 2022

always helpful and pleasant! everyone goes above and beyond to make sure you have a great experience. More

by PWILCOX55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn, Jeremiah Hunt
May 25, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

May 08, 2022

This is a wonderful dealership. Makes car repairs a luxury experience. Can’t wait till my car needs fixing! More

by Sallyliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2022 -

Northside Lexus responded

Thanks for your review! We're thrilled that you love it here at Northside Lexus. We hope to see you soon too!

May 07, 2022

They have very professional people employed at the business. The service are very good at what they do and also the finance people More

by Tedray2135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Northside Lexus team. Drive safely, and we hope to see you back!

April 23, 2022

Everything and everyone at this dealership has been so helpful and courteous. I would recommend them. More

by VICKIBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pippin
Apr 25, 2022 -

Northside Lexus responded

Thank you for the great review, Vicki! We are so glad to hear that you are confident in the Northside Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

April 08, 2022

Clean, courteous, professional environment. Customer satisfaction appear to be emphasized in all facets of dealership business. Staff is outwardly friendly and helpful. More

by Tjgolden13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Northside Lexus responded

It was our pleasure to assist you. Thank you for the glowing review! - The Northside Lexus Team

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