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ODaniel Ford

New Haven, IN

4.9
2,361 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,361 reviews

December 05, 2020

I felt no pressure but only my best interest at heart. Everyone bent over backwards to make my experience very pleasant. This was my first time buying experience and it was a very good one More

by Elizabeth I.
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 05, 2020

Great salesman. I would recommend him to my other friend who’s looking a dependable and reliable vehicle.very good experienced and its my first time to purchased a car and phil is very nice and willing to m More

by Shengshoe79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Dept., Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Phil and the team here at ODaniel Ford.

December 05, 2020

Phil was very quick to respond to our online inquiry. He was polite and knowledgeable. We will definitely recommend ODaniel Ford to all our friends. More

by Val & Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Thanks for sharing your thoughts about your experience with ODaniel Ford. We appreciate your business and hope to see you again soon!

December 05, 2020

Very nice people and it was a great experience for me to know O'Danial Ford. I love it and will do it again if I've got a chance. Thanks!!! More

by Myo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much for your wonderful review! We are thrilled that Jennifer had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing ODaniel Ford!

December 01, 2020

Jenifer was the sales associate who helped me through the process of purchasing my new Explorer. She was very helpful and friendly! There was an issue with the windows and she took care of it quickly!! More

by jmlengacher
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Explorer! All of us at ODaniel Ford are glad to have you as a customer.

December 01, 2020

Austin Bohlinger was extremely efficient in serving me while re-leasing a new F-150 Crew Cab. My preference of what I wanted was not available at this dealer and Austin was able to locate a truck at anoth More

by rv6341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lothamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing ODaniel Ford.

November 30, 2020

Austin did a gear job and was very helpful with all the options available to make a good decision on a new leased vehicle. Great experience! More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin met your expectations. Thank you again for choosing ODaniel Ford, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2020

Very personal and interested in what I was looking for. Jennifer fulfilled that challenge with hometown charm. O’Daniels always deliver. Thanks for my new ride. More

by hoffmandds
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 28, 2020

Kenny Miller understood what type of car/suv I wanted. Very professional got us in and out quickly with mike Everton, and on our way with a new used car. Thank you. More

by Pwharton8026
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2020

Great service. Phil was very helpful. There was no pressure and he made me and my husband feel comfortable. I also loved that he showed us all the features in my new ford escape..thanks Phil More

by sjrobbins2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rusk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Here at ODaniel Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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