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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

March 23, 2022

Mike Henery and staff were great. Not pushy at all but very friendly. Mike even remembered I had a daughter and where I worked when he didn’t see me for few months. More

by Oigresrj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Henery
Mar 24, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. Mike and our team appreciate your business and hope to see you again soon! John Carnivele, General Manager

March 23, 2022

I was glad that my interest and needs were listened to and considered. It take all day to reach an agreement. More

by J Pruitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hertogs
Mar 24, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. Jason, Richard, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. John Carnivele, General Manager

March 22, 2022

Good service, competent people, honest evaluations. I feel they are really trying to help the customers. More

by coachfitz444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. Joseph and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 22, 2022

I have been with this dealership for over twenty years. I never had a problem with the work on my cars, More

by Dottie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Oak Lawn Toyota responded

Dottie, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 22, 2022

I had a great experience at Oak Lawn Toyota! !!!! Steve Barrix and Dominik Gibek were very reasonable and helpful financing me. I really appreciate them. I WANT TO THANK THEM FROM THE BOTTOM OF M More

by JOHNSON.VALERIE28
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Oak Lawn Toyota responded

Valerie, Thank you so much for your excellent review! We are so glad that Steve and Dominik had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

Mar 27, 2022 -

JOHNSON.VALERIE28 responded

Thank you so much.

March 21, 2022

Bob Spee did an excellent job for us. He made the whole process easy and fast. More

by ROBBIE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Oak Lawn Toyota responded

Robbie, Thank you so much for your wonderful review! We are thrilled that Bob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

March 20, 2022

Oak Lawn Toyota is the best car repair service I have used while owning my camary. More

by Smallybenz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Colosimo Wonais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Burba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris, Edwin Cotto, Vito Dinella
Mar 20, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 20, 2022

Service was not good. No communication. I had to call multiple times to get an update. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Oak Lawn Toyota responded

We're sorry that you didn't have a completely satisfying visit, Kim. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Juan Vazquez, Service Manager

March 20, 2022

They very kind, the gentleman that checked me out pulled my car out for me. He knew I was short of breath using oxygen. He was a service person. Thank you so much More

by Swiley1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 20, 2022

Arrived on time, started on time. All work completed within two hours. This was a scheduled maintenance oil change, tire rotation and safety check. More

by PJH116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

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