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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

August 09, 2024

I was hoping I would get a chance to say how great my experience was for a routine service at Oak Lawn Toyota. This service was very clearly communicated to me. (I just regret paying for my first oil cha More

by ksincla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno!
Aug 10, 2024 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

August 02, 2024

Loved service from Keith. Very respectful and informative. I feel well taken care of when I come for my car to be serviced. More

by doryfitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McShane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 02, 2024

My issue was explained to me in a way that I understood. Right now it seems my problem has been solved. More

by cubdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 29, 2024

This dealership tried to rip me off by exaggerating the difficulty level and the cost of a very simple job. More

by SK
Service Price Transparency
Recommend Dealer
No
Employees Worked With
No comment
Aug 01, 2024 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

July 26, 2024

The customer were very friendly and helpful and made sure you got a good interest rate I was very happy! More

by debrathomas612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Oak Lawn Toyota responded

Debra, we are so glad we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! John Carnivele, General Manager

July 25, 2024

I love toyota the best company and good service i am happy because i am driving Toyota More

by fadi70001670
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader he the best good salesman
Jul 26, 2024 -

Oak Lawn Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Nader and truly appreciate your feedback. John Carnivele, General Manager

July 20, 2024

Travois gives excellent service and he is fantastic, no problems at all, and the service was excellent! More

by isit84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 18, 2024

Great service and trust in taking care of our car care needs. Very professional personnel. More

by mabbatemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Oak Lawn Toyota responded

We are very happy to hear Joseph and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

July 15, 2024

Amir was it extremely informative about the pros and cons of recommended service needed to prolong the life of the car. Not a push or force just a recommendation for which I agreed. More

by barbara31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Oak Lawn Toyota responded

Thank you, Barbara, for taking the time to share your thoughts on working with Amir and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

July 15, 2024

Had a great experience overall and got exactly what I wanted. The process was quick and easy. Steve Hertogs and Nick Taiym were outstanding throughout the entire transaction. Couldn't ask for a better d More

by michael312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Oak Lawn Toyota responded

Thank you, Michael, for taking the time to share your thoughts on working with Steve and Nick. We're glad to hear they delivered such a great experience! John Carnivele, General Manager

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