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Oakbrook Toyota In Westmont
Westmont, IL
2,167 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,167 reviews
September 11, 2020
Fabulous communication! Joelson the sales rep was always quick to get answers and follow up on my concerns. They also obtained the car model and style that we requested ASAP! We are in love with our new f quick to get answers and follow up on my concerns. They also obtained the car model and style that we requested ASAP! We are in love with our new family car and we feel we are in great hands going forward as far as maintenance. Great dealership. More
by LISADELL12
Verified Customer
September 09, 2020
Tom, the sales professional went above and beyond to make sure I had the best experience possible and made me and my family feel completely comfortable. sure I had the best experience possible and made me and my family feel completely comfortable. More
by KEICH29
September 09, 2020
Allen explained everything. Made a practical suggestion which saved me some money too. Always satisfied. Very prompt. He kept me informed every step of the way. Appreciated that all wore full masks and soc which saved me some money too. Always satisfied. Very prompt. He kept me informed every step of the way. Appreciated that all wore full masks and social distancing was strictly practiced too. More
by SHAWNTYRRELL14
Employees Worked With
Allen Sizemore, Kevin Tonk
September 05, 2020
Service was prompt and informative. My only question is that sometimes the services recommended by the service manager do not jive with the recommendations found I. The service manual. that sometimes the services recommended by the service manager do not jive with the recommendations found I. The service manual. More
by TIMJEMMERSON
Employees Worked With
Other Employees :
Allen Sizemore, Kevin Tonk
September 05, 2020
Take a lot of time before I got my new car because the agent always on the other customers ,,finance try putting different amount in papers agent always on the other customers ,,finance try putting different amount in papers More
by DAZZLER60
September 04, 2020
The reason for my visit was to get my oil change and I had a recall that needed to be checked. The gentleman that waited on me was courteous, patient and kind. But most of all he wasn’t pushy. More wor had a recall that needed to be checked. The gentleman that waited on me was courteous, patient and kind. But most of all he wasn’t pushy. More workers like that are needed. When the work was done, still asked me do you have any question. Everything alright, have a good day. He went above and beyond, great customer service skills. More
by ewcookiecow@gmail.com
Employees Worked With
September 04, 2020
My visit was very short. I was waiting for the shuttle to take us to Oakbrook, but it was badly delayed and Brian was able to complete my tune-up quickly so I could get to my appointment on time. Thank y to take us to Oakbrook, but it was badly delayed and Brian was able to complete my tune-up quickly so I could get to my appointment on time. Thank you for that! I think Vic was also trying to find the delayed shuttle for me and actually called me when it arrived, but I was already in Oakbrook More
by PLBRUNDAGE
Employees Worked With
