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Oakbrook Toyota In Westmont
Westmont, IL
2,145 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,145 reviews
August 02, 2023
Michael Marzal, our salesman, was very helpful, friendly & knowledgeable. Made our Corolla Cross purchase an easy decision. & knowledgeable. Made our Corolla Cross purchase an easy decision. More
by rm23warren
July 31, 2023
Michael was my salesman and right off the bat, he was very caring and understanding of my needs. He made my car buying experience amazing. He treated me like family and was so grateful for having him in very caring and understanding of my needs. He made my car buying experience amazing. He treated me like family and was so grateful for having him in my corner. Thank you so much Michael, you're awesome!!! More
by juliekrantz
June 30, 2023
My experience was great with this dealership. Michael was an exceptional salesperson and was very helpful and forthright during the process. Michael was an exceptional salesperson and was very helpful and forthright during the process. More
by Mbon
Employees Worked With
June 28, 2023
Mike was phenomenal. He got us exactly what we needed and wanted. Such a great guy! He got us exactly what we needed and wanted. Such a great guy! More
by archivalbiz
Employees Worked With
June 27, 2023
Worst experience ever would never never recommend to anybody to buy a car here ..Very unprofessional and disrespectful.Tried to buy a used car a 2014 sonata limited and drove 1hr 30 min to do so was tre anybody to buy a car here ..Very unprofessional and disrespectful.Tried to buy a used car a 2014 sonata limited and drove 1hr 30 min to do so was treated terrible and they had other people in car when we got there they new we where driving all that way to buy it and no one ever asked for deposit to hold it either. So we drove it anyway after and was told by GM that we would still get first dibs as he put it.But basically because we had a large down payment and a pre approved loan for the small remaining Balance they sold the car to the other people because they supposedly where doing the paperwork at same time and they sold to them instead because they said car was more of a cash buy car Really!!! That's such BS and the financing guy tried to lie and say our loan wasn't good that the company in question doesn't do loan like this for this year of car and miles which was BS because we already had it pre approved and had a reference number for the loan in question so he was very rude throwing his hands up tell us car is sold already to other people very loud in front of everyone in show room not very professional so i wouldn't recommend this place to anyone to buy car or do any business of any kind there ever!! More
by ##Spec V
June 25, 2023
Great service. Great staff. Highly recommend this dealership. All of our buying needs were taken care of. Thanks Oakbrook Great staff. Highly recommend this dealership. All of our buying needs were taken care of. Thanks Oakbrook More
by Michael M
June 23, 2023
I had a great experience buying my new car. Mike was great to work with. He explained all the features to help me pick the right car for me and kept me up to date on the delivery. The best part Mike was great to work with. He explained all the features to help me pick the right car for me and kept me up to date on the delivery. The best part was that the car came in way ahead of schedule. The only negative was the music they play. It was bad enough that I can only give this place 4 stars. More
by Sarah
Employees Worked With
June 21, 2023
I had my car service for oil change & pre estimate water pump replacement. They hold my car for more than three hours. Horrible service advisor. pump replacement. They hold my car for more than three hours. Horrible service advisor. More
by ta888
Employees Worked With
June 15, 2023
Staff was very helpful. Michael was an awesome sales associate to work with and left me feeling like I made the right decision by choosing Oakbrook Toyota. Michael was an awesome sales associate to work with and left me feeling like I made the right decision by choosing Oakbrook Toyota. More
by Mbon
Employees Worked With
June 01, 2023
Everyone at the dealership was very nice and greeted you. The place was very clean. The place was very clean. More
by ltmm
Employees Worked With
