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Otto Cadillac
Albany, NY
2,194 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,194 reviews
March 23, 2025
Only dealership I trust. All staff are knowledgeable and easy to work with. I will be back. All staff are knowledgeable and easy to work with. I will be back. More
by DANTOLOWITZ
Verified Customer
March 23, 2025
Michael is a good salesman, it was a positive experience. the service department has been phenomenal. the service department has been phenomenal. More
by rogeriomarx
March 22, 2025
Michael is one of the nicest salesmen we have had the pleasure of doing business with. He treated us no kind even if we weren’t buying the most expensive car on your lot. We never felt pressured or rushe pleasure of doing business with. He treated us no kind even if we weren’t buying the most expensive car on your lot. We never felt pressured or rushed. Just an all around nice person. More
by Durivage66
Employees Worked With
Other Employees :
Noah would also get five stars. Super nice guy!
March 22, 2025
I have always received excellent care Staff is very courteous and friendly No one touches my car but Otto cadilla c. That's how I have so much faith in the service. I can't imagine dealing with anyone courteous and friendly No one touches my car but Otto cadilla c. That's how I have so much faith in the service. I can't imagine dealing with anyone else but Bill and the team Thank you for such great service. More
by jadeaqua
Employees Worked With
Bill Mclean
March 21, 2025
Excellent service, treats customers like family. Great dealership to work with and a great experience. Great dealership to work with and a great experience. More
by tr.golden
March 18, 2025
I have always been pleased with Otto Cadillac. This is my 3rd XT5 lease. They treat me and my car well ! This is my 3rd XT5 lease. They treat me and my car well ! More
by cygnetny
March 17, 2025
Sean was helpfull and knowledgeable as well as patient. Very happy with dealership. Love the car Very happy with dealership. Love the car More
by maryannbasile
Employees Worked With
Other Employees :
Nelson explained all the car features expertly
March 14, 2025
Everyone was friendly and professional. We appreciated all their everts in trying to meet our financial needs and getting us the car we wanted. Thank you We appreciated all their everts in trying to meet our financial needs and getting us the car we wanted. Thank you More
by l.jeana59
March 13, 2025
I like Otto Cadillac, it was my first purchase w them I thought Steve did an outstanding job, never met Ian. thought Steve did an outstanding job, never met Ian. More
by hjquigley
