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Otto Cadillac
Albany, NY
2,170 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,170 reviews
December 10, 2024
Otto employees understand what customer service is all about. The staff is friendly, knowledgeable as well as efficient. about. The staff is friendly, knowledgeable as well as efficient. More
by ToddHanlon145
Verified Customer
December 10, 2024
Otto Cadillac went out of their way to make sure I had complete satisfaction. The Otto team should be commended for their commitment to serving their customers. complete satisfaction. The Otto team should be commended for their commitment to serving their customers. More
by Paul C. Roberts
Employees Worked With
December 10, 2024
I was met & greeted by Bill at check in which was right on time. My vehicle was returned nicely washed. Thank you. on time. My vehicle was returned nicely washed. Thank you. More
by luvmy442
December 09, 2024
Excellent experience start to finish. Bill McClean was amazing and very helpful with the whole process! Bill McClean was amazing and very helpful with the whole process! More
by bhampson
December 09, 2024
The staff was very friendly, and the work completed in a very timely manner. Very professional staff. very timely manner. Very professional staff. More
by PETESZARY
December 08, 2024
I always receive excellent service. The knowledgeable staff provide professional, through, and friendly service. The staff makes it an easy decision to use Otto Cadillac for my service. The knowledgeable staff provide professional, through, and friendly service. The staff makes it an easy decision to use Otto Cadillac for my service. More
by JAMA724
December 07, 2024
Excellent service. Nice staff. Fast and reliable. Waiting area clean and comfortable.Would recommend to anyone Nice staff. Fast and reliable. Waiting area clean and comfortable.Would recommend to anyone More
by Joan
Employees Worked With
December 07, 2024
Otto's repair facilities is very professional. They have always exceeded my expectations. One of the reasons I have returned to Otto for my vehicles and maintenance is because of the great treatme They have always exceeded my expectations. One of the reasons I have returned to Otto for my vehicles and maintenance is because of the great treatment I get from the service department. More
by urbsman
December 07, 2024
It was a routine service visit and everything went fine. I did not experience any issues. I did not experience any issues. More
by carlbrock3
Employees Worked With
December 07, 2024
Am still luck continues ugly principal panel proctor u Tony d St sputum misoo undo i o talk Tell it p o t o p Tony d St sputum misoo undo i o talk Tell it p o t o p More
by jotoole1
