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Otto Cadillac
Albany, NY
1,692 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,692 reviews
November 22, 2023
Professional, they listen, good people from sales to service department and good quality automobiles. Would recommend Otto dealer ship. service department and good quality automobiles. Would recommend Otto dealer ship. More
by shelly11simmons
Verified Customer
Helpful November 22, 2023
Everyone at the dealership took excellent care of me. We had a small problem that was handled professionally and resolved my problem to my satisfaction. Best dealership ever. We had a small problem that was handled professionally and resolved my problem to my satisfaction. Best dealership ever. More
by mjegolfman2
November 21, 2023
Bert attentive, and we’re able to get my car in and out the same day! the same day! More
by melkholy0288
Employees Worked With
November 21, 2023
The show room and service areas are clean and well done. The staff is professional and very friendly. They keep you informed on the status of your vehicle. They provide complementary coffee, tea,and wate The staff is professional and very friendly. They keep you informed on the status of your vehicle. They provide complementary coffee, tea,and water. More
by CHESTERWBROWN
November 21, 2023
Otto Cadillac worked with me to ensure my vehicle was fixed in a timely manner. fixed in a timely manner. More
by allisonjshannon31
November 20, 2023
Initially had a miss communication with the dealership, however I received a follow up call from Sean and the issue has been resolved. however I received a follow up call from Sean and the issue has been resolved. More
by nangelo2528@gmail.com
November 19, 2023
POOR FOLLOW UP ON AN ISSUE I HAD WITH A USED VEHICLE I PURCHASED RECENTLY. PURCHASED RECENTLY. More
by nangelo2528@gmail.com
Employees Worked With
Other Employees :
Sales Manager
November 18, 2023
Waiting for Otto to respond to driver door issue, been waiting three weeks as of now that’s it waiting three weeks as of now that’s it More
by bogardus3
Employees Worked With
November 17, 2023
The most reliable and friendly dealership around. The sales and service are the best in town. The sales and service are the best in town. More
by Leah t.
Employees Worked With
Other Employees :
Steve Le Mon , Dawn Crossley
November 17, 2023
Otto Cadillac is the best in servicing vehicles. I'm happy that Otto Cadillac takes care of me and my Cadillac XT5. I'm happy that Otto Cadillac takes care of me and my Cadillac XT5. More
by Freddy
