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Otto Cadillac

Albany, NY

4.8
2,577 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,577 reviews

March 03, 2026

Everyone was very professional and knowledgeable. This was by far the best sales experience I have ever had. Highly recommend. More

by KRAMOS120157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kenneally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Otto Cadillac responded

Thank you for the stellar review! We're thrilled to hear it was a smooth process. See you again at Otto Cadillac! Safe travels!

March 02, 2026

Very pleased with how easy to make an appointment quickly taken in for service. Informed all the time. And then nice clean car right at front door when finished More

by kgritzuk
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 03, 2026 -

Otto Cadillac responded

We're happy to hear you had such a seamless experience at Otto Cadillac! Thank you for your feedback, see you next time!

March 02, 2026

Always have had excellent service when at Otto, they also have a pleasant and knowledgeable staff all around ! Thank You More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Otto Cadillac responded

Hi Dave, thank you for the great review of our team at Otto Cadillac! We look forward to seeing you next time! Take care!

March 02, 2026

Service staff takes good care of me and my vehicle and techs did a good job in a timely manner. Friendly environment and clean and pleasant facility. More

by billpaquette.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Jo Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Otto Cadillac responded

We're delighted to hear that our team took such good care of you and your vehicle, Bill! Thank you for choosing Otto Cadillac and for sharing your positive feedback.

March 01, 2026

Professional and courteous Professional and courteous. I like the fact I can site comfortably and work while I get my car serviced More

by JBARBER6
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Mar 03, 2026 -

Otto Cadillac responded

We’re glad you could sit back, relax, and get some work done while we serviced your car! Thanks so much for choosing Otto Cadillac and for sharing your experience. See you next time!

February 28, 2026

Woman at reception warm and welcoming . .. head of service polite and on top of things More

by maherm
Recommend Dealer
Yes
Employees Worked With
Head of Service
Mar 02, 2026 -

Otto Cadillac responded

Here at Otto Cadillac, we always value and appreciate our customers' feedback. Thank you, Maherm!

February 28, 2026

Everyone I worked with was there was very friendly and accommodating. Would definitely buy from them again. More

by frank_reitano
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Otto Cadillac responded

Frank, we're so glad to hear you had a positive experience with our team. Thank you for choosing Otto Cadillac and for sharing your feedback.

February 28, 2026

I went into Otto dealership with low expectations credit wasn’t to good but desperately needing a new car for my mother Always had a love for white jeeps. Dream car to have a white jeep wrangler 4 door. Dec More

by shuhannahbennett5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Otto Cadillac responded

It sounds like Ryan and Declan went above and beyond to help you and your mother. Congrats on the dream car and welcome to the Otto Cadillac family, Hannah!

February 27, 2026

This is my 3rd Cadillac from Otto and I have always been treated excellent keep it up More

by donnyd7116
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Mar 02, 2026 -

Otto Cadillac responded

Thank you, Donny, for stopping by to leave Otto Cadillac a wonderful review!

February 27, 2026

Everyone we had helping us with our purchase has been very helpful and easy to work with . More

by jhdewitt3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Otto Cadillac responded

We are so happy that our Otto Cadillac team delivered an excellent experience. Thank you for your kind words!

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