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Otto Cadillac
Albany, NY
2,188 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,188 reviews
May 22, 2025
Love the new 2025 Optiq best ride I have had in years, sale was seamless, wish I could have picked it up Saturday when I arrived to buy it but they were very convenient in bringing to me on Monday!! Thank sale was seamless, wish I could have picked it up Saturday when I arrived to buy it but they were very convenient in bringing to me on Monday!! Thanks for the walkthrough also Ian, Dan was very quick in working the deal as well. Thanks again Otto Cadillac!!! More
by troybouyea
Verified Customer
May 22, 2025
Great service department. They had my car ready very quickly and also did all the updates that I was due. They had my car ready very quickly and also did all the updates that I was due. More
by cmr1011
May 20, 2025
I find this dealership to be very friendly and professional. Solar I don't have a bad thing to say about them professional. Solar I don't have a bad thing to say about them More
by lewskijim
Employees Worked With
May 19, 2025
I NEVER pay an up charge for credit card use. If I knew I would have had sufficient cash. If I knew I would have had sufficient cash. More
by egroemer
May 19, 2025
Very courteous and professionalism team. Always on time with appointments. Love the car wash at the end of each service Always on time with appointments. Love the car wash at the end of each service More
by RUMBAU5
May 19, 2025
Pleasure to work with, fast transaction, love the car. Michael was easy to work with, everyone at Otto was very friendly. I didn’t feel any pressure from salespeople. Will be back for my next lease! Michael was easy to work with, everyone at Otto was very friendly. I didn’t feel any pressure from salespeople. Will be back for my next lease! More
by mapbat5314
Employees Worked With
May 19, 2025
Whenever I go to Otto Cadillac, I usually deal with the service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. More
by volvoeddie
Employees Worked With
May 19, 2025
It’s always a very personable and polite experience when you arrive at the service department. you arrive at the service department. More
by kaarnio
Employees Worked With
May 18, 2025
No issues, completed sooner than expected Was surprised that the crew vacuumed the car. Was happy with the new system upon entering for a overall check that the crew vacuumed the car. Was happy with the new system upon entering for a overall check More
by dlabunsk
May 18, 2025
Michael and the Otto team were great to work with. We were finished quick and he even took the time to send a toy to my son he left behind. 100% would do business with in the future We were finished quick and he even took the time to send a toy to my son he left behind. 100% would do business with in the future More
by yoshikawa0311
