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Otto Cadillac
Albany, NY
2,577 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,577 reviews
March 03, 2026
Everyone was very professional and knowledgeable. This was by far the best sales experience I have ever had. Highly recommend. This was by far the best sales experience I have ever had. Highly recommend. More
by KRAMOS120157
Verified Customer
March 02, 2026
Very pleased with how easy to make an appointment quickly taken in for service. Informed all the time. And then nice clean car right at front door when finished taken in for service. Informed all the time. And then nice clean car right at front door when finished More
by kgritzuk
Employees Worked With
Bill
March 02, 2026
Always have had excellent service when at Otto, they also have a pleasant and knowledgeable staff all around ! Thank You have a pleasant and knowledgeable staff all around ! Thank You More
by Dave
Employees Worked With
March 02, 2026
Service staff takes good care of me and my vehicle and techs did a good job in a timely manner. Friendly environment and clean and pleasant facility. techs did a good job in a timely manner. Friendly environment and clean and pleasant facility. More
by billpaquette.ny
March 01, 2026
Professional and courteous Professional and courteous. I like the fact I can site comfortably and work while I get my car serviced I like the fact I can site comfortably and work while I get my car serviced More
by JBARBER6
February 28, 2026
Everyone I worked with was there was very friendly and accommodating. Would definitely buy from them again. accommodating. Would definitely buy from them again. More
by frank_reitano
February 28, 2026
I went into Otto dealership with low expectations credit wasn’t to good but desperately needing a new car for my mother Always had a love for white jeeps. Dream car to have a white jeep wrangler 4 door. Dec wasn’t to good but desperately needing a new car for my mother Always had a love for white jeeps. Dream car to have a white jeep wrangler 4 door. Declan and Ryan were beyond words can compare the greatest customer service anyone could ever ask for and they felt like real people not someone trying to sell you something after a lot of declines I was feeling pretty defeated and said it probably wasn’t the right time go get something cheap and just for now but Ryan really surprised me when I got that text 3 days later that a bank approved. Ryan really did his utmost to put me in my dream car and I’ll never forget the kindness within Otto and will continue to get my cars from them. More
by shuhannahbennett5
February 27, 2026
This is my 3rd Cadillac from Otto and I have always been treated excellent keep it up treated excellent keep it up More
by donnyd7116
February 27, 2026
Everyone we had helping us with our purchase has been very helpful and easy to work with . very helpful and easy to work with . More
by jhdewitt3
