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Otto Cadillac
Albany, NY
1,681 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,681 reviews
March 21, 2023
Great service department. Professional and knowledgeable. Have been doing business with since 2003. Also great sales department. Well managed dealership. Professional and knowledgeable. Have been doing business with since 2003. Also great sales department. Well managed dealership. More
by DMPRC7
Verified Customer
Helpful March 20, 2023
Professional. Courteous. Provides excellent service. Will consult before any updates service and waiting area clean Courteous. Provides excellent service. Will consult before any updates service and waiting area clean More
by ROGER.FUCILLI52
March 19, 2023
The service manager and his staff handle appointments and estimates of needed repairs very well. estimates of needed repairs very well. More
by wbrule
Employees Worked With
March 18, 2023
Found it to be a very pleasant experience. It was timely and the waiting area was nice and comfortable. The gentleman that took care of use was courteous and friendly, all in all a great exper It was timely and the waiting area was nice and comfortable. The gentleman that took care of use was courteous and friendly, all in all a great experience. More
by gailweare
Employees Worked With
March 18, 2023
Everyone was very friendly and helpful without being pushy I was happy with the service I received pushy I was happy with the service I received More
by mjb2597
March 13, 2023
They have been very courteous with business all the time. And no hassle with the customer service. And no hassle with the customer service. More
by leadyowmean
March 09, 2023
Everyone at OTTO Cadillac was professionally friendly and accomodating! Dan was amazing and made sure we were happy with our purchase. I look forward to coming in for service as I have heard wonderful thi accomodating! Dan was amazing and made sure we were happy with our purchase. I look forward to coming in for service as I have heard wonderful things about Bill. Just love my CADDY! More
by tinamturner
March 09, 2023
They did the inspection as expected although it took a little longer than expected. It was completed as promised. little longer than expected. It was completed as promised. More
by rtbill
Employees Worked With
March 08, 2023
Terrific servixe on my car from a fantastic service adviser. Will happily return when the need arises. adviser. Will happily return when the need arises. More
by NewPhD
Employees Worked With
March 08, 2023
I've done business with Otto Cadillac for over 20 years and have never been disappointed, The employees are always helpful and responsive to my concerns. Bill in service is aways pleasant and responsive. and have never been disappointed, The employees are always helpful and responsive to my concerns. Bill in service is aways pleasant and responsive. Always 5 stars for him!!! More
by HEIDORNBJ
Employees Worked With
