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Otto Cadillac
Albany, NY
1,734 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,734 reviews
May 10, 2023
Great services, amber was wonderful 👍show room was very neat and comfortable, thank you God bless!! neat and comfortable, thank you God bless!! More
by vincebonannisproshop
Verified CustomerEmployees Worked With
Helpful May 10, 2023
They are on time with appointments and accurate with car repair time. Bill McClean is warm, friendly, and accommodatng car repair time. Bill McClean is warm, friendly, and accommodatng More
by slpatrei
Employees Worked With
May 08, 2023
It’s always a pleasure to work with the service staff. They do a great job! They do a great job! More
by nto226
Employees Worked With
May 08, 2023
Service consultant was very nice and enthusiastic. Waiting area is very clean and comfortable. Thanks! Waiting area is very clean and comfortable. Thanks! More
by joel.lombardi
May 05, 2023
5 5 5 5 Any more questions? Fantastic customer service by Amber couldn't be more pleased between her and Dawn and Bill. They are always amazing, friendly, courteous, and expedie Fantastic customer service by Amber couldn't be more pleased between her and Dawn and Bill. They are always amazing, friendly, courteous, and expedient. Amber is the best thank you More
by eddie@salisburyreservices.com
May 01, 2023
I was able to get my car in right away and they kept me advised as to the progress. Everyone was very nice. advised as to the progress. Everyone was very nice. More
by tparks_pdwest
Employees Worked With
April 26, 2023
Amber and Bill are awesome , great at explaining the problem with my car and great at keeping me informed about my cars progress problem with my car and great at keeping me informed about my cars progress More
by Holly
April 26, 2023
5 Excellent service in the dealership staff and service staff.. they trest the customer like they want our return business staff.. they trest the customer like they want our return business More
by nybear56@gmail.com
April 25, 2023
Dealership has always been great to work with, from Steve LeMon to Ian at delivery LeMon to Ian at delivery More
by BD
