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Otto Cadillac
Albany, NY
2,207 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,207 reviews
March 28, 2024
Pretty good and friendly and willing to listen and help. Some light came on the dash after having my.breaks changed. Probably nothing but they checked it out for me. Some light came on the dash after having my.breaks changed. Probably nothing but they checked it out for me. More
by jjoel
Verified Customer
March 27, 2024
We had been looking exclusively at Carvana since we purchased our last car through them, and somehow I ended up finding the PERFECT Certified Pre-Owned on-line listing posted on Otto's website by Jarre purchased our last car through them, and somehow I ended up finding the PERFECT Certified Pre-Owned on-line listing posted on Otto's website by Jarred Rossi. Then continued with back and forth phone calls/e-mails with Michael Caccese during the week and wrapped up on that same weekend with Declan Cohen explaining all of the financing and Jarred Rossi showed me ALL of the wizardry of our fully loaded XT4. Thanks for such an easy transaction/experience. You can expect us back and I will be telling anyone that asks about Otto Cadillac...Thank You EVERYBODY!!!! More
by jwisnie1
March 27, 2024
Good service, efficient and friendly. Have used Otto for service and sales for MANY years. Have used Otto for service and sales for MANY years. More
by tr.golden
Employees Worked With
Other Employees :
Dawn Crossley
March 26, 2024
Very good Pleasant efficient very nice professional thing done on time That's all Good by done on time That's all Good by More
by fdflanders
March 26, 2024
While I waited for the service dept. To put on my new license plates. Sales helped me to order my cargo net and explained charging voltage for my EV To put on my new license plates. Sales helped me to order my cargo net and explained charging voltage for my EV More
by Cadillac lover
Employees Worked With
Amber
March 23, 2024
Service department was great the service, the adviser made sure the car was right before leaving. made sure the car was right before leaving. More
by ron
March 22, 2024
Came in for an oil change and inspection. Found some issues and they resolved them quickly for me. I appreciate the advice and help with my car. Found some issues and they resolved them quickly for me. I appreciate the advice and help with my car. More
by Jjoel518
March 20, 2024
1) on time, attentive, quick and easy Staff was very Friendly and I appreciated the complimentary car wash Friendly and I appreciated the complimentary car wash More
by bella8081
March 20, 2024
All personnel are friendly and interactive. They make you feel 'at home' at the dealership taking the time to talk to you as if you are their friend! They make you feel 'at home' at the dealership taking the time to talk to you as if you are their friend! More
by JOYNERJOAN
