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Otto Cadillac
Albany, NY
2,207 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,207 reviews
January 20, 2024
My GPS W-F second seat is noisy. I drove 4 hours to the dealership. 3 months have passed and the service has not responded. I drove 4 hours to the dealership. 3 months have passed and the service has not responded. More
by lin jiang
Verified Customer
January 19, 2024
Very professional, efficient and everyone is so friendly making me very comfortable and at ease for asking questions. Very very happy at OTTO! making me very comfortable and at ease for asking questions. Very very happy at OTTO! More
by jean.pawelek
January 19, 2024
Excellent service. Roger and Amber are great--very helpful. Highly recommended. Very satisfied with our visit. Roger and Amber are great--very helpful. Highly recommended. Very satisfied with our visit. More
by nasus119
January 19, 2024
Everyone at the dealership was courteous and friendly. Didn’t have much conversation with anyone else but the Salesperson and the gentleman that showed us the features of the car..Haven’t seen the service Didn’t have much conversation with anyone else but the Salesperson and the gentleman that showed us the features of the car..Haven’t seen the service area yet but I will when the car is ready for service.Overall it was a good experience buying the car at Otto More
by edwardweber1
January 19, 2024
The Best and the most honest dealership I ever had! My car have a CEL on and they find a problem and fix it for very reasonable prices! And all the worker are very nice and professional. Definitely a g My car have a CEL on and they find a problem and fix it for very reasonable prices! And all the worker are very nice and professional. Definitely a good dealership More
by ESRRY5566
Employees Worked With
Other Employees :
Dawn Crossley
January 19, 2024
Otto Cadillac is a professionally run dealership that exudes exclusivity. The location is modern and clean with a service department that is as clean as a surgical center. The overall pride of their empl exudes exclusivity. The location is modern and clean with a service department that is as clean as a surgical center. The overall pride of their employees in representing Cadillac as a brand is impressive. Top notch attention to clients. More
by mulvaneylaw7
Employees Worked With
Other Employees :
Dawn Crossley
January 18, 2024
Very attentive and helpful. Explained things in a way that was easy to understand Very attentive and helpful. Explained things in a way that was easy to understand. Everyone is Explained things in a way that was easy to understand Very attentive and helpful. Explained things in a way that was easy to understand. Everyone is friendly. More
by bigblueguy67
January 18, 2024
The device dept was ready and waiting for me at my scheduled appointment. They were accommodating and prompt! scheduled appointment. They were accommodating and prompt! More
by JOYNERJOAN
Employees Worked With
January 17, 2024
Always a pleasure taking my car to Otto Cadillac. A great group of people and outstanding service. Amber, Bill, and everyone at Otto Cadillac are outstanding. Thank you for taking such great care A great group of people and outstanding service. Amber, Bill, and everyone at Otto Cadillac are outstanding. Thank you for taking such great care of my car and for making my visits so pleasant. Danielle Santucci More
by danielle
January 17, 2024
Prompt courteous easy to work with service department from the time you pull in until you check out! from the time you pull in until you check out! More
by Escalade23
