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Otto Cadillac
Albany, NY
2,151 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,151 reviews
March 29, 2025
Everyone was nver nice and easy to work with buying this car. Ryan Bussinger in the business office was excellent and Rob (IT) explained all of the car screens and features as well.Everyone was helpful and car. Ryan Bussinger in the business office was excellent and Rob (IT) explained all of the car screens and features as well.Everyone was helpful and very knowledgeable. More
by Keith Chadwick
Verified Customer
March 29, 2025
It was a pleasure to shop at Otto. Everyone there was very helpful and friendly. they made it so easy to buy my new car. Everyone there was very helpful and friendly. they made it so easy to buy my new car. More
by katlep3
March 28, 2025
Great service, easy to deal with. So far we are very happy. The car is absolutely perfect!! So far we are very happy. The car is absolutely perfect!! More
by chandley977
March 28, 2025
Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More
by jeff@thefrasercompanies.com
March 27, 2025
Dependable , friendly ,timely and reasonably priced. Also appreciate the courtesy of pick up and return of serviced vehicle and rides when necessary. when necessary.. Also appreciate the courtesy of pick up and return of serviced vehicle and rides when necessary. when necessary.. More
by jastria1
Employees Worked With
March 26, 2025
Great experience at Otto Cadillac. Declan was transparent and easy to communicate with. I would return. Declan was transparent and easy to communicate with. I would return. More
by acirillo022
March 26, 2025
It was an informed . fast and comfortable experience. Dan was and still is very helpful Skip Goyette (Maurice) fast and comfortable experience. Dan was and still is very helpful Skip Goyette (Maurice) More
by bsgoyette
March 26, 2025
Excellent service from Amber Young! Kept me informed all during the service. Quick and accurate service. Kept me informed all during the service. Quick and accurate service. More
by Mark
March 25, 2025
I called the service center and they “squeezed me in” that every day. I had trouble with one of the rear windows not operating properly. While I waited and they’re very comfortable waiting area the techn that every day. I had trouble with one of the rear windows not operating properly. While I waited and they’re very comfortable waiting area the technician took apart the window and found that a part of the window channel was not properly installed. That person fixed it and put everything back together. It works wonderfully now. What surprise me was they wash my car after the service was done. They told me this was all underneath the new car warranty which pleases me very much. I highly recommend OTTO Cadillac More
by xcskiingdoc
Employees Worked With
Other Employees :
Ryan and Declan and Nelson
March 25, 2025
Sean was very thorough and listened to any concerns that we had about the car we were looking at, he then went through each concern to find out if the vehicle had the features we were looking for. He let u we had about the car we were looking at, he then went through each concern to find out if the vehicle had the features we were looking for. He let us take as much time as we wanted to go over the vehicle and didn't rush us at all. It was a surprisingly pleasant car buying experience and not at all like other big dealerships that try to get you to buy a car you don't really want. More
by hkw1180
