Palm Coast Ford

I prescheduled my service visit with the service department about a week in advance and advised them I would need a loaner (The dealership offers warranty plans that has perks such as providing a l department about a week in advance and advised them I would need a loaner (The dealership offers warranty plans that has perks such as providing a loaner while your vehicle is worked on). My service advisor was Chisten SantaMaria, who made sure to tell the excellent service team of my vehicle concerns. She also set me up with the loaner vehicle, and while the work was being done on my truck she kept me informed. Come time to pick up my truck, I find that it was detailed and vacuumed as well. More

Excellent service , friendly staff ,I had to change my appointment three times, the girl who answered the phone was so helpful and considerate and gave me an appointment each time, we laughed together wh appointment three times, the girl who answered the phone was so helpful and considerate and gave me an appointment each time, we laughed together why I couldn’t come those first two days, and then I finally made it the third time . More

Everyone always helpful from drivers that took us home, desk clerks, and service department; we work usually Chris Dunn and he sold us our car. desk clerks, and service department; we work usually Chris Dunn and he sold us our car. More

It was clean efficient I had my oil changed and whatever else they did they checked everything out and everything only took five minutes no I take that back 20 minutes but I was very pleased I was comfortab else they did they checked everything out and everything only took five minutes no I take that back 20 minutes but I was very pleased I was comfortable while waiting great job everybody More

The price agreed on was $1400.00 below the total sticker price and when we signed the documents in the finance office was the full sticker price of which we did not notice until I printed out the documents price and when we signed the documents in the finance office was the full sticker price of which we did not notice until I printed out the documents from the USB stick at home. It was hard to see viewing all documents on the table screen. Also we were pressured in purchasing a maintenance plan, service contract and TireCare protection all of which I did not want. Sales person was friendly and explained the the details of the vehicle to us and followed up after purchase. would recommend him to other prospective buyers. I think the sales manager did a switch and bate on us. not happy with his tactics. More

Waiting room chairs in bad shape. Every time without question I ask at arrival to use my reward points. Never has this been done . When car is finished I have to go thru it again and wait for new bill.F question I ask at arrival to use my reward points. Never has this been done . When car is finished I have to go thru it again and wait for new bill.Frustrating ! Haven't had a wash the last two times. What is with that? More

Did a good job on my car. Found I had a bad battery which was under warranty so that saved me from breaking down in the future. was under warranty so that saved me from breaking down in the future. More

We had a great experience at Palm Coast Ford. Very welcoming and family oriented team that made sure they understood our wants in order to find just the car and deal for us. Great Team! Mike Hamilton welcoming and family oriented team that made sure they understood our wants in order to find just the car and deal for us. Great Team! Mike Hamilton was very attentive and made it a point to ensure things were taken care of for us. He even stayed late to ensure the final details were worked out for our car! Will be shopping here in the future. More

Outstanding vehicle buying experience from arrival to purchase. Mr. Alex Barksdale orchestrated the sale and pick up of my 2020 F150 Lariat. Highly recommend Alex for everyone's vehicle needs at Palm Coa purchase. Mr. Alex Barksdale orchestrated the sale and pick up of my 2020 F150 Lariat. Highly recommend Alex for everyone's vehicle needs at Palm Coast Ford. More

I bought a 2021 Expedition XLT and dealt with Garrett. It was a great car buying experience. Garrett is a gentleman and knows how to deal with all sorts of customers, even crazy NY'ers like me. I was w It was a great car buying experience. Garrett is a gentleman and knows how to deal with all sorts of customers, even crazy NY'ers like me. I was waffling back and forth between Chevy and Ford and I have to say that Garrett was the turning point. No nonsense and got me what I wanted. Thank you Garrett! More