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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,629 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,629 reviews

September 01, 2024

Excellent experience from everyone there! !!! We was treated extremely well and we are coming back. More

by SAMUEL.RICHARDS753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim Altawil and Chris Boozer
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Samuel! We're thrilled to hear you had an excellent experience with our team. We can't wait to welcome you back for another great visit!

Sep 07, 2024 -

SAMUEL.RICHARDS753 responded

I forget the Sales Manager’s name that put the Deal together and made it possible…. I think His name was Cole…. But to be honest… all of the Staff at the Dealership at Top Notch….

Sep 07, 2024 -

SAMUEL.RICHARDS753 responded

Great location and a Great Staff to get you in and out…. Without spending all Day buying a Car or Truck

September 01, 2024

Good service and quick replies from Rich but no courtesy vehicles available which was very inconvenient More

by Sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Sa! We're glad to hear you received great service from Rich. We understand the inconvenience of not having courtesy vehicles available and are working to improve this. Your input helps us enhance our services!

September 01, 2024

We had a great experience with Palmer Dodge. Everyone was courteous and helpful. There was no pushiness and we were able to get exactly what we wanted. Our sales rep Willem was very helpful and More

by Matt Train
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willem Chashmen and Chris Buser
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Matt, we're thrilled to hear about your great experience at Palmer Dodge! Our team takes pride in being courteous and helpful, so it’s wonderful to know that Willem made a positive impact. Thanks for sharing your feedback! Enjoy your new car!

September 01, 2024

Long wait ( 3 plus hours) but pleasant waiting room and staff. We love our jeeps. More

by cathkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic review, cathkelly! We appreciate your patience during the wait and are thrilled to hear you enjoyed our waiting room and staff. It’s great to know you love your jeeps! We look forward to serving you again soon.

August 31, 2024

Karim was fantastic and made the process super smooth! I’ll definitely recommend friends and family to buy cars here. More

by ttoole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim - 5 stars
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the amazing feedback! We're thrilled to hear that Karim provided such a smooth experience. Your recommendations mean a lot to us, and we look forward to welcoming your friends and family!

August 30, 2024

Excellent service. Good followup. Fixed in a very timely manner. Explained work that had been done in detail. More

by dschorr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim outstanding
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, dschorr0! We're thrilled to hear you had a great experience with our service and that our team kept you informed every step of the way. Your satisfaction is our priority, and we look forward to assisting you again in the future!

August 29, 2024

I had a great service experience on my most recent visit. Sarah Jaramillo was incredible. She communicated well, was empathetic to my issue and was very friendly. She is an asset to your dealership! More

by efvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience! We're thrilled to hear about your positive visit and Sarah's outstanding service. We appreciate your kind words and look forward to welcoming you back soon!

August 29, 2024

Very professional staff, friendly and helpful I'm very impressed with the communication especially! I will be back! + More

by pforst0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear our team's professionalism and communication made such a positive impression. We can’t wait to welcome you back soon!

August 29, 2024

Great service -- very courteous and helpful. They got me in and out very quickly. Great experience. More

by charlie.s.singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your wonderful feedback, Charlie! We're thrilled to hear you had a great experience and that our team provided the courteous service you deserve. We look forward to serving you again soon!

August 28, 2024

Bought a used car here a few years, great experience. Brought different car here for maintenance, first time no issue however the latest experience turned me off from bringing a car here ever again. Bewa More

by jameemcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names listed
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Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your recent experience. Our goal is to provide quality service for everyone, and we take your concerns seriously. We'll address this internally to ensure it doesn’t happen again. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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