Palmer Dodge Chrysler Jeep Ram

Luis the service advisor had great customer service. I felt like my jeep was serviced with care. I felt like my jeep was serviced with care. More

I had a great experience buying a vehicle from Palmer. Each individual we worked with was friendly and helpful. Each individual we worked with was friendly and helpful. More

Best dealership service experience. Thanks to all. Excellent service, great waiting room and delicious snacks:) Thanks to all. Excellent service, great waiting room and delicious snacks:) More

I should have never returned to this dealership after my last experience. The service department is ignorant, and unprofessional. Just continue reading the reviews, and you will come to see a pattern. No last experience. The service department is ignorant, and unprofessional. Just continue reading the reviews, and you will come to see a pattern. No integrity, or standard of excellence. Their employee informed me that my lights were on for over 24 hours,, after sending my vehicle for an oil change, and general maintenance, a 300 dollar battery was also needed. Kimberly Keyes was the service advisor who tried to tell me her employee was mistaken..my question to her was why would he lie. She was rude, and unprofessional, and after spending 7000 dollars getting work done on my vehicle in the past 6 months, I expected to be treated better, but it is my fault, once a company shows you who they are, believe them, and take your business elsewhere✌🏽 More

The best bunch of guys to buy a car from in Atlanta, So very helpful and do not ever pressure you. I purchase most of my cars here at Palmer. very helpful and do not ever pressure you. I purchase most of my cars here at Palmer. More

Nice, no nonsense or games with these guys. Easy to work with, no stress, and very helpful. Easy to work with, no stress, and very helpful. More

The worst car dealer service experience that I’ve had at any dealership. When I set up the appointment, I noted that I wanted to get whatever service was recommended for the mileage of my vehicle. Upon chec any dealership. When I set up the appointment, I noted that I wanted to get whatever service was recommended for the mileage of my vehicle. Upon check -in, the advisor asked why I was there. She took notes on a scratch piece of paper which didn’t seem very organized. The advisors at other dealerships typically have some base knowledge about vehicles however you could obviously tell this advisor had zero experience with vehicles. I mentioned to her that the rear brake light on my jeep recently broke. She told me they could not fix it b/c it was another area at the dealership. I would think it would be her job to coordinate that since I was dropping off the vehicle for service. I told them , the traction control sensor would come on after the first start of the day and would shut off soon after driving. When I received my vehicle back. They never serviced this issue. The advisor called me to tell me that my vehicle was ready but there might be a leaky pinion seal but I would have to schedule another appointment to bring the vehicle back in(this was about 1:30pm on a Thursday). I questioned her as to why I would have to bring it back instead of fixing it now and she told me she’d call me back. She called me and told me they could fix it now if I wanted. After this experience, I declined the service. I had zero faith in these individuals handling my Jeep. And as I mentioned, when I picked up the vehicle, the brake light was not addressed nor was the traction control issue. Needless to say, I will never go back. More

Sarah in service has always been courteous and efficient. I specifically go to Palmer Jeep for my service because of the consistency of Sarah’s efforts to get any new problems with my 2014 Jeep Grand Cheroke I specifically go to Palmer Jeep for my service because of the consistency of Sarah’s efforts to get any new problems with my 2014 Jeep Grand Cherokee. More

Fantastic experience from start to finish. The sales tam was knowledgable and Thomas in finance did everything he could to get me the best deal for the add ons. The sales tam was knowledgable and Thomas in finance did everything he could to get me the best deal for the add ons. More

Easy to get an appt. Great and efficient service. Staff is pleasant and friendly. Highly recommend . Great and efficient service. Staff is pleasant and friendly. Highly recommend . More