Paramount Porsche Volvo VW

Andrea and the team at Paramount Automotive Group truly live up to their mission statement to make the car buying experience as easy and stress free as possibly. Andrea is a consummate professional, her cu live up to their mission statement to make the car buying experience as easy and stress free as possibly. Andrea is a consummate professional, her customer care and attention to detail is nothing short of “Superb”!!!! Thank you Andrea and Jesus for making this a smooth and trouble free car buying experience. Although Andrea was not present on the day of my purchase she ensured that all of my paperwork was in order. My Scenario: I flew in from Mississippi into Charlotte, NC. I was picked up from the airport by Ray (on time) we arrived at the dealership about and hour later. I was greeted by Jesus, we finalized the purchase paperwork, I went in with finance to sign final documents. After about 40-60 minutes total time at the dealership I had keys in hand, a full tank of gas, and I was on my way. I will definitely recommend Andrea and the Paramount team to Family and Friends looking to purchase a vehicle! Thank you Andrea and Paramount Automotive Group, keep up the great work! Kevin W. Duncan 2009 Infiniti FX50S June 18, 2022 More

The staff was personable and clear. Each member worked swiftly and effectively. They also got me the loan that I needed. Thank you for putting a teacher into a safer car. My commute Each member worked swiftly and effectively. They also got me the loan that I needed. Thank you for putting a teacher into a safer car. My commute will be more pleasant for sure. More

Excellent experience all around! Very easy to place order for a car. Was kept informed by Zac as to delivery date. Car arrived as expected. Eli and the financial team were great Very easy to place order for a car. Was kept informed by Zac as to delivery date. Car arrived as expected. Eli and the financial team were great to work with! Love the car and the Paramount experience! More

The purchasing process was seamless and painless. I could not recommend Bob and the Paramount team more, if you are looking for an easy, enjoyable and professional experience I could not recommend Bob and the Paramount team more, if you are looking for an easy, enjoyable and professional experience More

Andrea was a dream to assistant us with the purchase of my Volvo XC60 SUV!! She made every effort to make this purchase as effortlessly as possible. She is so accommodating to answer any questions and mas my Volvo XC60 SUV!! She made every effort to make this purchase as effortlessly as possible. She is so accommodating to answer any questions and masterful concerning showing me how ALL the new electronic systems performed. I am in the learning curve with her assistance. Do not hesitate to ask for her if looking for your next vehicle! More

The entire group is very good to work with. I am so pleased with my two new Porsches! Everyone is always so helpful! I am so pleased with my two new Porsches! Everyone is always so helpful! More

Andrea was great to work with! We found a used ID4 at their dealership. We had a new one on order that wasn't expected to come in for a long time. We had never bought a used car We found a used ID4 at their dealership. We had a new one on order that wasn't expected to come in for a long time. We had never bought a used car before that wasn't a classic car. She made us feel comfortable about the used car and insured we had all of the information on it. Made the deal and they delivered to us for a very reasonable fee three hours away. We still wanted the new ID4 and weren't happy with the local VW dealership that we chose through VW to have it delivered to. Worked with Andrea and had the delivery dealership changed to Paramount even though it was going to be a three hour one way trip. She put up with me asking lots of questions on the used car and the new one finding out the status once it had left the factory and always responded. She shared the excitement when it was on its way to the dealer and the same day it came off the truck it was charged up and she had it perfect for us. The deal took only a couple of minutes as the paperwork was prepared before we got there. I told her we will see her again when the ID Buzz is released. We took the three hour trip to pick it up in the first ID4 we got from her and she even had it charged up for us on a fast charger while we finished the process. I will take the three hour trip again as long as she is still with the dealership. More

I have been pleased with the service I have received from the dealership these past 2 years; particularly the service writers & mechanics. Now I am leasing a car and Mateo has been helpful, listens, provide the dealership these past 2 years; particularly the service writers & mechanics. Now I am leasing a car and Mateo has been helpful, listens, provides appropriate information and is responsive. A key for me is that he wasn’t aggressive in his interactions. Yes, he provided options of which I chose to not take, like hybrid vs gas only car, etc., but never did I feel pressured or “hounded”. Excellent customer service and support, Mateo. Upon car delivery he and Ray were most helpful with the same excellent customer customer. More

I thought the finance person was rude and condescending and not very transparent in my interaction. I couldn’t wait to get out of there and not very transparent in my interaction. I couldn’t wait to get out of there More

From day one Zach Pletcher was excellent to work with. Once it was time to sign the paperwork Eli Reese was great as well....I did not feel forced into purchasing anything I was not interested in. Wou Once it was time to sign the paperwork Eli Reese was great as well....I did not feel forced into purchasing anything I was not interested in. Would definitely recommend Paramount if you are in the market for a new VW, Volvo or Porsche!! More