Back

Park City Ford

Bridgeport, CT

not yet
rated
207 Reviews
Welcome to Park City Ford! Located in Bridgeport, CT, Park City Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Park City Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call for your No-Obligation Internet Price Quote from our Internet Department.
Contact Dealership

60 North Ave

Bridgeport, CT

06606

Directions

By Type

Showing 207 reviews

October 30, 2018

My new lease We have always leased our cars wirh Park City Ford for years. They are always pleasant and helpful. We have never had issues leasing thru Park City. More

by Squeeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Dan Perreault
October 26, 2018

Great Service! I recently had my 100 Thousand mile service performed by Park City Ford. John Calzone was my service writer, and he was professional, knowageable, cu More

by JCL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Calzone
October 20, 2018

Fabulous dealership! Five star review for this dealership! Awesome experience dealing with Dave, Jasper and Jenn. No pressure as a first time customer. Highly recommen More

by Sharon18
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasper Outhavong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown
October 15, 2018

As usual As the review title suggests, my experience of buying a Ford from Park City ford was as usual, excellent. The sales rep was courteous, knowledgeable a More

by JOHNVC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Perreault
October 13, 2018

Hassle free experience Fantastic dealership, extremely knowledgeable staff. They took the time to explain options and worked with us for the best deal. Highly recommend this More

by Nking19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Heft
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Dan Perreault
October 11, 2018

What an experience. . I purchased a 2015 ford edge titanium and traded in my Ford Explorer Sport trac for it. Evan and Jenn were so helpful, friendly and very knowledgeabl More

by Jessy911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Jenn Brown, Evan Saviano
October 06, 2018

Amazing Friendly and helpful customer service, great attention. Clear explanation of car features and also easy credit application. Having the opportunity More

by SoniaGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasper Outhavong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown
October 05, 2018

Consumate Professionals Very happy with this dealer. The team of Dan P. In sales, Jenn in Finance and Dave Flint (owner) was a well oiled machine. I needed a truck with very More

by Jim M. from CT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Dan Perreault
September 29, 2018

Great experience! My husband and I shopped around when deciding on who to use for our next lease. We ultimately went with ParkCity. Great experience for me and my famil More

by Whalend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Carrasquillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Brown, Dan Perreault
September 07, 2018

Service department awful Horrible service dept. Stay clear of Mr. Calzone, just rude. Made an 8 am appt. Dropped off night before. Called in the afternoon to check status of d More

by MrMister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Calzone, Nick Fanelli
Sep 07, 2018 -

Park City Ford responded

Dear Mr. Scott Parker, I am sorry you feel you were not treated as a valued customer. We are not overwhelmed as you believe. Each day we service between 50 and 70 vehicles. All those vehicles are not diagnosed at 8am. Vehicles are worked on and finished though out the day. Prior to starting the convertible top diagnosis, we as you know finished the very important Takata air bag safety recall. At that point we had a senior master Ford technician start to figure out what was wrong with the convertible top. When you diagnose a issue like this you don't skip any steps you always start with electrical power being present and all points and work to other possible causes. When we realized we couldn't finish it yesterday we offered to not charge you a penny for the work already done and reassemble the Mustang so you can bring it back at your convenience. I know you were upset on not having all the issues fixed the same day, but we always have your best interest in mind. Since we already started the diagnosis we would gladly work to resolve the problem at a time of your choosing.

Sep 10, 2018 -

MrMister responded

1. You still had over two hours before closing time to try and figure out what the problem was. I am not a mechanic, and I know it was the hydraulics, you could smell the fluid soon as you opened the door. 2. Reassemble the mustang ? You said yourself you only had time to check the relays. How long does it take to reassemble ??? 3. Show some honesty. You did not have the time to look at it, other cars were more of a priority, whatever...but apologize and ask for another day. Don't give me some BS story about 'putting it back together'. Find another service team, these guys are dishonest or inept, probably both.

...
13
...