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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,767 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,767 reviews
Verified Customer
June 28, 2025
The staff is very friendly and professional. They keep you informed during every step of the process. Excellent service. They keep you informed during every step of the process. Excellent service. More
by DOODLEBIG711
June 27, 2025
Ari was wonderful to work with! He was very efficient, kind, thorough and knowledgeable. I would use Ari again for sure He was very efficient, kind, thorough and knowledgeable. I would use Ari again for sure More
by nroberts0622
Employees Worked With
June 26, 2025
Salesman was very professional and had a great attitude. He worked with manager to make sure I received the deal I wanted . He worked with manager to make sure I received the deal I wanted . More
by TRUCKINJAMES
June 26, 2025
Alejandro was very nice and professional. He kept me informed of the status of the car maintenance and freely answered all my questions. I’ll be sure to ask for him next time I come in for se He kept me informed of the status of the car maintenance and freely answered all my questions. I’ll be sure to ask for him next time I come in for service. More
by eve_irwin
Employees Worked With
June 26, 2025
Direct scheduling with the Service was easy. The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed of progress throughout the wait. Service was performed professionally and vehicle was cleared of any remaining paper or debris from service work. He reviewed the entire service with me making any explanations and estimated scheduling for next service. Parks Ford is my preferred dealership and Bill Stouffer is the Service Agent I prefer to do business with. This is a first class team and I entrust my automobile to them to help maintain it. More
by MajorS
June 26, 2025
Customer service was terrible. I called my service technician and instead of him calling me back he sent me a text. My door lock was working before I gave them my car. After I pick I called my service technician and instead of him calling me back he sent me a text. My door lock was working before I gave them my car. After I picked up my car the lock stopped working. They claimed they couldn’t see me until a certain day, but after I spoke with the manager and I could be immediately seen that day. They never apologized for my their actions. Overall, I was not a satisfied customer. More
by Cyarah.Welch26
Employees Worked With
Devon and Mike
June 26, 2025
I used the mobile home service for warranty work. The mobile unit arrived as scheduled, the work was performed, the work was reviewed with me. I even received the multi-point inspection given for nor The mobile unit arrived as scheduled, the work was performed, the work was reviewed with me. I even received the multi-point inspection given for normal service visits. I highly recommend the use of the mobile home service. I will use the service for my next oil change and tire rotation - a real time saver. More
by Deaerrater.com
Employees Worked With
Nakia Cleveland, Zack Nonog
