Phil Long Ford of Denver

Great car buying experience Took a look at cars online and asked to be contacted. Received email communication from Karrie Smith within 5 minutes of our request. Made an appointm Took a look at cars online and asked to be contacted. Received email communication from Karrie Smith within 5 minutes of our request. Made an appointment for the next morning. We found the car we wanted with the options we were hoping for. Karrie tracked it down and got approval to go get it from a different dealership to bring it to us! Karrie went above and beyond expectations! James Lee, in financing, made the paperwork a breeze! There were no high pressure sales for extended service, which we appreciated. Our car buying experience at Phil Long Ford was exceptional! More

Excellent. Every employee and every interaction at the dealership was excellent. I was in and out of the dealership in 1 hour. The car was clean and ready for Every employee and every interaction at the dealership was excellent. I was in and out of the dealership in 1 hour. The car was clean and ready for me to drive home. The sale associate, Rob Liley, was very helpful in explaining the Sync 3 system. More

Karrie Smith and Raquel Nieto I had the BEST experience when I made purchase recently at Phil Long Ford of Denver. I originally purchased a 2016 Ford Explorer, I went online and I had the BEST experience when I made purchase recently at Phil Long Ford of Denver. I originally purchased a 2016 Ford Explorer, I went online and found a very low mileage 2014 Ford F-150 truck. I asked if I could swap vehicles. I was expecting there to be a problem and was surprised when I was told "We can do that all we need to do is change the paperwork to reflect the truck. Karrie Smith brought the truck to me and went over how to work all the bells and whistles in the truck. I am EXTREMELY excited and pleased with my purchase. If anyone is looking for a great vehicle please see Karrie Smith and Raquel Nieto they will take care of you. They will go above and beyond to make sure you are pleased with your decision, if not they will work to make sure you get what you are looking for. That's a team I LOVE working with. More

Raquel was AMAZING!!! I have never had a better service at a dealership than I had at Phil Long Ford Denver. They went above and beyond for me and did anything and everyt I have never had a better service at a dealership than I had at Phil Long Ford Denver. They went above and beyond for me and did anything and everything they could to put me into my car. Raquel worked with me over the phone without the pressure of making me come in considering I have three children that I didn’t want to sit at the dealership and kept me involved in the whole process along the way. When we were with her I was her only focus and what my needs were. After every dealership told me no and wouldn’t even give me a chance she did what she could in her power to turn it around into a yes . I was so beyond pleased with my experience from Raquel to her manager Chris to the finance manager Vadim that I actually had my boyfriend go buy a car from her the same exact day. I will only shop at Phil Long Ford now. More

Cody and Shawn were awesome! Not push and very easy to work with! Finance Guy was quick! We will return for future purchases! Thanks guys! Not push and very easy to work with! Finance Guy was quick! We will return for future purchases! Thanks guys! More

Tammy and Diana are the best ever! I went to Phil long to look into purchasing a vehicle. My credit isn’t good but Tammy Cousar and Diana Winston are amazing! Even with me flipping from I went to Phil long to look into purchasing a vehicle. My credit isn’t good but Tammy Cousar and Diana Winston are amazing! Even with me flipping from vehicle to vehicle the made things so easy and simple. They got me to a number I am happy with on a vehicle i’m so happy to own. Tammy and Diana are the best and I will always tell my friends and family to go see them. You girls rock keep up the awesome work!!! More

relatively simple transaction We had found the vehicle we wanted through the help of another dealer. Phil Long had what we were looking for and we made a deal acceptable for us. We had found the vehicle we wanted through the help of another dealer. Phil Long had what we were looking for and we made a deal acceptable for us. More

Everything as told I live in Michigan and had to fly out to Denver and assist my son with getting into a new vehicle. I started the process on-line two weeks prior to my I live in Michigan and had to fly out to Denver and assist my son with getting into a new vehicle. I started the process on-line two weeks prior to my visit. Juan Montoya and Phil Long Ford was the most responsive and forthright out of the six dealerships in the Denver area. Juan continued to send me updates and even sent a short video he recorded on his phone of a Ford Escape that he thought we would like! Just got back to Michigan and my son and I are both elated! Thanks Juan and Phil Long Ford for making our experience seamless, professional, and trouble free. We will definitely be back! More

Really awesome people. They where very helpful from start to finish. Very nice people that care about the customer and not sales. I will definitely go back in the future whe They where very helpful from start to finish. Very nice people that care about the customer and not sales. I will definitely go back in the future when I need another vehicle. More

Most enjoyable, easy car buying experience ever! The entire sales team, from Shawn the manager, to Karl the salesman made this experience easy and hassle free. Both of these gentlemen went out of the The entire sales team, from Shawn the manager, to Karl the salesman made this experience easy and hassle free. Both of these gentlemen went out of their way to make sure I understood and approved every step of the process. I was prepared for a long ,drawn out negotiation; turns out I was mistaken. They answered every question and concern. I was offered a price for my trade in above my expectation. More