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Phil Long Ford of Denver

Denver, CO

4.8
2,221 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,221 reviews

October 04, 2021

Car was brought in the day that I called and was done quickly and accurately. Had an engine misfire that other dealers could not properly diagnose. Took exceptional care of my car and even parked it insi More

by Steve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Phil Long Ford of Denver responded

Steve, thank you for the great review. We are glad that we could help you resolve this issue. Please let us know if there is anything more we can do to assist. Thank you again.

October 02, 2021

Joe Johnson is a very good sales representative for ford motor company! We love the 2021 Ranger Lariat That Joe showed us. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cronkhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in the parts department was very helpful and ordered us a tonneau for our new Ranger.
Oct 02, 2021 -

Phil Long Ford of Denver responded

Mark, thank you for the great review. Positive feedback like yours is very motivating.

October 01, 2021

We paid our hard earned money to purchase the premium maintenance package. The last time I took it in for squeaky breaks. The lady that helped me in the morning and said she understood the issue and we w More

by timlk1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Phil Long Ford of Denver responded

Thank you for your valuable feedback. We would like the opportunity to make this right. If you are willing please give us a call 303-933-5530 so that we may get a bit more information. Thank you again for your feedback.

Oct 01, 2021 -

timlk1 responded

This was the second try with a manager. I never did meet the man or heard from him again. He was the service manager or one of them. Steve I believe, called me and said he was going to take care of it and that was the last time I heard from him?

September 30, 2021

Complicated times. Complicated cars. Repaired under warranty. Very knowledgeable service people. Scheduling a little problematic, because of short handed on technicians. 2 years ago I would have com More

by Rusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Griff
Oct 01, 2021 -

Phil Long Ford of Denver responded

Rusty, Our goal is your satisfaction. Thank you for your feedback. If there is anything more we can do to assist please reach out. We are happy to assist.

September 29, 2021

Excellent service, again, from Eugene Katze. This guy is so intent on taking care of my every concern. He's a real compliment to your organization. Just the BEST! More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Sep 30, 2021 -

Phil Long Ford of Denver responded

Jeff, We appreciate the positive review. I will be sure to let Eugene know how happy you are. Thank you again for the great feedback. We look forward to the next opportunity to serve you.

September 29, 2021

Fast and respectful with my new van needs, working with John Reis was great, thanks a lot. More

by roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reis
Sep 30, 2021 -

Phil Long Ford of Denver responded

Hello Roger, Congratulations on your purchase. We will pass the positive feedback onto John and our team here at Phil Long Ford of Denver. Should you need anything more, please reach our. We are happy to assist.

September 28, 2021

Mark Kaplan and Walter Banks worked in tandem in helping us sell our Toyota Tacoma TRD4x4 pick up truck. The experience was sesmless. More

by bmajor1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Banks and Mark Kaplan
Sep 28, 2021 -

bmajor1150 responded

Walter Banks and Mark Kaplan were very pleasant and professional. Thank you for your courtesy to our sale of our truck.

September 26, 2021

Walter purchased our Subaru and the experience was great! He is very friendly and professional. Highly recommend Walter and Phil Long. More

by Amberbrandimarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Phil Long Ford of Denver responded

Thank you for the recommendation. We are always more than happy to assist should you need anything more.

September 26, 2021

Walter did a great job processing my car for sale. He is friendly and efficient. More

by G man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this feedback, we are happy Walter and our team were able to make this easy for you. Should there be anything more we can do to assist, reach out. Have a Wonderful Day!

Sep 27, 2021 -

Phil Long Ford of Denver responded

Thank you for the recommendation. We are always more than happy to assist should you need anything more.

September 25, 2021

I came in looking for a used truck and ended up buying a new one. Excellent and timely service from Bob Hetsko at Phil long Ford. The dealer made me an excellent trade-in offer and got me the best rate More

by ndamonstevens
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hetsko
Sep 25, 2021 -

Phil Long Ford of Denver responded

What a great review. Our team words to ensure that every customer leaves as happy as you. If there is anything else we can do to assist, please reach out. Take Care!

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