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Phil Wright Autoplex

Russellville, AR

4.7
1,821 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,821 reviews

December 16, 2023

Adam was great and was very easy to work with. Appeared to wear many hats and was very busy. More

by mbingman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Phil Wright Autoplex responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Adam does for Phil Wright Autoplex and our customers. Hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

December 15, 2023

Great sales dept. We (my spouse and I) worked with Cody Willcutt and I believe it was Brad Hottinger. Both great employees and my wife got a new car. This is the thi More

by cmdrnavy1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 18, 2023 -

Phil Wright Autoplex responded

You have been doing business with the team here at Phil Wright Autoplex for years and your review about us is truly appreciated. Take care and happy trails. Sincerely, The Phil Wright Autoplex Team

December 11, 2023

I have full confidence in everyone at a Phil Wright Chevrolet. I know that I can trust the technicians to take good care of my vehicle, and from the service counter to the checkout, they care about me. More

by JACQUELINE.K.DUVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Phil Wright Autoplex responded

Thank you for putting your trust in Phil Wright Autoplex! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Phil Wright Autoplex Team

December 09, 2023

The entire group from Blake to the finance department were top notch and professional. I will definitely purchase additional vehicles from the Phil Wright dealership. More

by scottp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Service was outstanding as usual Service team took very good care of me Very glad to have your support More

by Geneva Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in GM service
December 09, 2023

Service was outstanding as usual Service team took very good care of me Very glad to have your support More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
Dec 11, 2023 -

Phil Wright Autoplex responded

Thank you for writing this amazing review for our team! At Phil Wright Autoplex, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Phil Wright Autoplex Team

December 01, 2023

Prompt attention to stated concern. Determined that concern was covered by drivetrain warranty. Scheduled date of service and completed service on agreed upon date. More

by DESMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in service department
Dec 04, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

December 01, 2023

The dealership redeemed themselves by the time I left but the attitude of one service manager was terrible when I arrived. Dewayne was very nice and truly help me and my family get back on the road. They did More

by BILL@LEGACYCPADVISORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Phil Wright Autoplex responded

Thank you for visiting Phil Wright Autoplex’s service department, Bill. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

November 30, 2023

Excellent experience. Blake is the man when it comes to purchasing a new or used vehicle. The entire process was very quick and easy. More

by awoker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Phil Wright Autoplex responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Blake and our team was helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Phil Wright Autoplex Team

November 24, 2023

They’re amazing i was taken care of by the best they did everything they could to make my experience wonderful I’m so proud to be a GMC owner the only thing they could have done better was to detail my dirt More

by MUSTANG05MAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Phil Wright Autoplex responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Phil Wright Autoplex Team

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