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Phil Wright Autoplex

Russellville, AR

4.7
1,869 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,869 reviews

August 01, 2025

I’ve not had great service. Personnel are courteous and polite, but inattentive and slow. Service time is ridiculous., 2 1/2 - 3 hours for an oil change! Second time my vehicle More

by john.warne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Phil Wright Autoplex responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent experience with our Service Department regarding the wait time encountered for an oil change. Please contact me directly at a time that is best for you. Thank you, Adam Stoffle, General Sales Manager (479) 968-1555 ; astoffle@philwrightautoplex.com

July 29, 2025

Good dealership nice to deal with did what they said. I will look at them to buy another vehicle. More

by vic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Phil Wright Autoplex responded

Thank you for your confidence in Phil Wright Autoplex. We look forward to assisting you again when you're ready to purchase another vehicle.

July 28, 2025

Very helpful and kept me updated throughout the whole process of our 2020 Buick Encore thanks to everyone More

by LONUS.MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

It has a low-pressure environment. Everyone knows your name and treats you like family. I appreciate the hometown feel and the personal service. When I need assistance, they are always More

by tpearlwhite55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 28, 2025 -

Phil Wright Autoplex responded

We're grateful for your kind words. We take pride in providing a welcoming atmosphere at Phil Wright Autoplex. Thank you for choosing us.

July 26, 2025

didn’t advise me that we should wait to see if we had warranty and did the work without pre Auth costing us $7k More

by LAMBMARK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
July 26, 2025

Was great this is my first ever Toyota, Russ was great! It was a fast painless process! More

by CROSSGATE318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Quick, easy and courteous staff. Only took 30 min for oil change and tire rotation. The price is cheaper than regular oil change chain stores. More

by jmanning30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 23, 2025

Aaron and Regina were very helpful in our purchase of the 2024 Toyota Sequoia Hybrid More

by anealdouglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jul 23, 2025 -

Phil Wright Autoplex responded

We appreciate your kind words about our team and hope you enjoy your new 2024 Toyota Sequoia Hybrid. Thank you for choosing Phil Wright Autoplex.

July 20, 2025

Good experience, the agent was very helpful, polite and friendly, they answered my questions about the insurance policy and the best options to purchase More

by d.pereira65
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adair Juan Bautista
July 14, 2025

John David is our go to guy. Dealer ship is very good. Service is average. Not excellent. Not poor. More

by DRJJC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your feedback about our team and service! We're glad to hear the dealership has been helpful, and we'll keep working to improve.