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599 Reviews of Phillips Chevrolet - Service Center
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June 16, 2020
Had to re do my reviews to one starts . took one of our Company’s trucks for service in twice in less then a month from purchase from them. We lost money on work projects and the cherry on the top is that. Company’s trucks for service in twice in less then a month from purchase from them. We lost money on work projects and the cherry on the top is that.... We got our truck even though we asked service to check the tires because it was shaking and to let us know if we need to replace them . They said “it may be dirt just wash it “ We washed it and to our surprised there was a big baseball size hole inside wall of the dually that wasn’t viewable from my point of view, but if they supposedly “checked” this should’ve been reported and fixed. Now tomorrow We gonna have to take it somewhere else to get that tired fix. Now one more day to loose on our company’s income. Plus I had to change the filters and pay almost $500.00 to have filter changed and this is something they were supposed to do before taking delivery of the truck. I will gladly send a picture of the truck and purchase le date. I wasn’t asking for free service I just wanted my truck functioning the right way. You guys lost on selling new tires as well. Re considering where I should continue to purchase my vehicles since service unorganized. More
by Horacio Lopez
Helpful May 26, 2020
Very nice and polite.help me out with every question I was curious about and easy to work with..really good salesman and does the best to explain and help was curious about and easy to work with..really good salesman and does the best to explain and help More
by Omar flores
Employees Worked With
May 17, 2020
Great Service and very friendly environment! They get done to business there! Joe Luque had me in and out in under an Hour! Awesome Place! and very friendly environment! They get done to business there! Joe Luque had me in and out in under an Hour! Awesome Place! More
by Sguyton
April 20, 2020
Excellent in helping me buy my new chevy. Getting me the best deal with most of the options that I wanted.. bery friendly and knowledgeable with what he does. Joe Lucue is excellent. best deal with most of the options that I wanted.. bery friendly and knowledgeable with what he does. Joe Lucue is excellent. More
by Mikoarlow1380
Employees Worked With
April 01, 2020
Jarell and Mike Harris were phenomenal. Kind, considerate and friendly. They were about business and Good business at that. I was only in for service and came out with a new car. considerate and friendly. They were about business and Good business at that. I was only in for service and came out with a new car. More
by jay
Employees Worked With
Other Employees :
Christine Finch, Nicole LeRoy
March 31, 2020
Jarrell Greer is the best seller he got me my new baby 2018 GMC Terrain. I’m so excited!!!! I can’t wait for my family to see it! Thank You again! 2018 GMC Terrain. I’m so excited!!!! I can’t wait for my family to see it! Thank You again! More
by Jasmine
Employees Worked With
March 30, 2020
My fiancé stopped in to look at trading his current vehicle for a new Chevy Trail boss. From the minute we were greeted by salesman Joe Luque to the test drive to the financing it was top notch! He wor vehicle for a new Chevy Trail boss. From the minute we were greeted by salesman Joe Luque to the test drive to the financing it was top notch! He worked with us and we ended up leaving with what we came for. Thank you Joe and team at Phillips Chevy in Frankfort. Hands down the easiest, fastest, friendliest transaction we had in years. More
by cubbygirl14
Employees Worked With
March 07, 2020
Excellent help from Stefan as he helped me pair my new phone. Very friendly and helpful. Great customer service! Will return in future for new car ! phone. Very friendly and helpful. Great customer service! Will return in future for new car ! More
by Fishbitekev
Employees Worked With
Stefan Garbacz
January 06, 2020
I’ve never had a good experience here. Making appointments is difficult- the people that answer the phone are often in a noisy office with loud chatter in the background (last time they were disc appointments is difficult- the people that answer the phone are often in a noisy office with loud chatter in the background (last time they were discussing their vacation days....), the people that answer the phones aren’t actually LISTENING- I called for a specific issue and she kept searching for a recall.....I never mentioned any recall. The associates inside the service department are not warm, friendly, personable or prompt. We were called to pick up our vehicle. Arrived 30 min later and it was not ready. Most recently called and needed to get my car in for a starter replacement- next available appt was TWO WEEKS away. No thanks. Went to Apple Chevrolet instead- GREAT service and FAST! More
by alpsfam
Employees Worked With
Unknown
November 29, 2019
Great dealership This is a great dealership to work with! Highly recommended! Great overall experience every time I go in. Everyone is friendly and easy to talk to This is a great dealership to work with! Highly recommended! Great overall experience every time I go in. Everyone is friendly and easy to talk to More
by Brandon
Employees Worked With
Lisa Smith, Nicole Semplinksi, Samantha Lehr
