Phillips Toyota

poor service I have tried for 2 years to get my vehicle serviced under warranty recalls without success. I finally went to another dealer per California Toyota. I I have tried for 2 years to get my vehicle serviced under warranty recalls without success. I finally went to another dealer per California Toyota. I will never take my automobile to this dealer again & would not recommend it to anybody. More

Easy car buying Everyone was so helpful and patient with no pressure. I would recommend Phillips Toyota to everyone that I know.. Richard let me try three different c Everyone was so helpful and patient with no pressure. I would recommend Phillips Toyota to everyone that I know.. Richard let me try three different colors, before I found my FOREVER CAR! More

Ryan King makes the day Ryan King has a great personality and uses humor very well to keep negotiations fairly pleasant. He hung in with us and we ended up with an agreeable Ryan King has a great personality and uses humor very well to keep negotiations fairly pleasant. He hung in with us and we ended up with an agreeable solution. And had some laughs along the way. I am very happy with our RAV4 and will recommend Ryan at Phillips Toyota to my friends. More

Most positive buying experience Mr. Tracy Zimmerman (sales) met me on the lot of Phillips Toyota. He assisted me with my many questions and concerns until I narrowed down the car tha Mr. Tracy Zimmerman (sales) met me on the lot of Phillips Toyota. He assisted me with my many questions and concerns until I narrowed down the car that was right for me. Mr. O'dell provided valuable insight into the perks of owning a Toyota. Mr. Pardo made the financing a breeze. They are by far the most professional, knowledgeable, and courteous individuals I've encountered in the car buying business. Thank you! More

Made an unpleasant task enjoyable I do NOT enjoy shopping for cars but Andrew at Philips was a pleasure to work with during the buying process. I did NOT feel pressured at any time and I do NOT enjoy shopping for cars but Andrew at Philips was a pleasure to work with during the buying process. I did NOT feel pressured at any time and everyone I met was very hospitable. More

Service I have always been very happy with Phillips Toyota maintenance service. They are very good on their service schedule. I know that when I make an app I have always been very happy with Phillips Toyota maintenance service. They are very good on their service schedule. I know that when I make an appointment my car will be taken care of on time and in a professional manner. More

Great Service At Philips Toyota!! Philips Toyota is a great dealership to do business with! Mikey Kuhn and Dennis Jacinto were great to do business with and both were very helpful with Philips Toyota is a great dealership to do business with! Mikey Kuhn and Dennis Jacinto were great to do business with and both were very helpful with any questions that I had and they didn't mind explaining anything. They didn't try to rush me into anything and were both very friendly! Again I had a great experience at Philips Toyota and I'm glad that I got my new 2017 Toyota Corolla from them!! More

Easy sale Horrible Service. Granny13850@yahoo.com Purchased 2013 RAV4 Sept. 8, 2016. December 13, 2016 car broke down in Fayetteville, NC on I-95 @ 2:00am. Tow truck arrived @ 4:00am & towed car to Purchased 2013 RAV4 Sept. 8, 2016. December 13, 2016 car broke down in Fayetteville, NC on I-95 @ 2:00am. Tow truck arrived @ 4:00am & towed car to Rick Hendricks Toyota Scion in Fayetteville, NC. Slept in car in Dealer parking lot till Dealership opened. Upon inspecting my car they discovered that the bolts under the hood were red, but my car was blue. They went to the car fax report & found my car listed with report of it being in bad accident in July 2016. The car had whole front end rebuilt with different car parts, then was painted to match the rest of the.car. Upon the rebuild something was not put together properly & now I had an electrical problem which is a very costly problem I was told. It would take a long time to find the problem & might not be repairable even if found. I was in the middle of moving from Leesburg, Fl to Royersford, PA & was to meet the moving van the next day so they could unpack my belongings into my new home. I called the extended warranty ins. Co. Was immediately told they do not cover electrical problems. The book said Gold Plus did have electrical coverage. They refused to help in any way- refused to get me a rental car when.book clearly states if customer is more than 100 miles from home a rental car is to.be provided. I was over 500 miles away which is a 7 hour plus drive- they refused! Next call to Phillips Toyota-the only way they would help was if I brought car back to their dealership. Car did not run, I was 500 miles away - they too refused a rental car or any help - so I was just stuck at the Fayetteville Toyota Dealership! Luckily my children were able to leave work & give entry to my new home to the movers. I never arrived till the 15th of December & was forced to purchase a brand new car as I did not have enough equity in Rav 4 with the short time that I had it! I am very very disappointed in Phillips Toyota Dealership! They should not be in business if they cannot do any better than this. I will never refer a soul to this establishment. More