Phillips Toyota

Service I have always been very happy with Phillips Toyota maintenance service. They are very good on their service schedule. I know that when I make an app I have always been very happy with Phillips Toyota maintenance service. They are very good on their service schedule. I know that when I make an appointment my car will be taken care of on time and in a professional manner. More

Great Service At Philips Toyota!! Philips Toyota is a great dealership to do business with! Mikey Kuhn and Dennis Jacinto were great to do business with and both were very helpful with Philips Toyota is a great dealership to do business with! Mikey Kuhn and Dennis Jacinto were great to do business with and both were very helpful with any questions that I had and they didn't mind explaining anything. They didn't try to rush me into anything and were both very friendly! Again I had a great experience at Philips Toyota and I'm glad that I got my new 2017 Toyota Corolla from them!! More

Easy sale Horrible Service. Granny13850@yahoo.com Purchased 2013 RAV4 Sept. 8, 2016. December 13, 2016 car broke down in Fayetteville, NC on I-95 @ 2:00am. Tow truck arrived @ 4:00am & towed car to Purchased 2013 RAV4 Sept. 8, 2016. December 13, 2016 car broke down in Fayetteville, NC on I-95 @ 2:00am. Tow truck arrived @ 4:00am & towed car to Rick Hendricks Toyota Scion in Fayetteville, NC. Slept in car in Dealer parking lot till Dealership opened. Upon inspecting my car they discovered that the bolts under the hood were red, but my car was blue. They went to the car fax report & found my car listed with report of it being in bad accident in July 2016. The car had whole front end rebuilt with different car parts, then was painted to match the rest of the.car. Upon the rebuild something was not put together properly & now I had an electrical problem which is a very costly problem I was told. It would take a long time to find the problem & might not be repairable even if found. I was in the middle of moving from Leesburg, Fl to Royersford, PA & was to meet the moving van the next day so they could unpack my belongings into my new home. I called the extended warranty ins. Co. Was immediately told they do not cover electrical problems. The book said Gold Plus did have electrical coverage. They refused to help in any way- refused to get me a rental car when.book clearly states if customer is more than 100 miles from home a rental car is to.be provided. I was over 500 miles away which is a 7 hour plus drive- they refused! Next call to Phillips Toyota-the only way they would help was if I brought car back to their dealership. Car did not run, I was 500 miles away - they too refused a rental car or any help - so I was just stuck at the Fayetteville Toyota Dealership! Luckily my children were able to leave work & give entry to my new home to the movers. I never arrived till the 15th of December & was forced to purchase a brand new car as I did not have enough equity in Rav 4 with the short time that I had it! I am very very disappointed in Phillips Toyota Dealership! They should not be in business if they cannot do any better than this. I will never refer a soul to this establishment. More

Car shopping After spending several months visiting dealerships and checking out various different makes of cars, I decided to look at Toyotas. Sonny Rothwell was After spending several months visiting dealerships and checking out various different makes of cars, I decided to look at Toyotas. Sonny Rothwell was extremely helpful in locating the vehicle with the features I wanted. I'm now driving a 2017 Sequoia. More

Very nice Buying experiance Recently bought a XLE RAV4 and the salesman was Ashley Lake. He is very good, - no pressure, very pleasant to deal with and the whole process went v Recently bought a XLE RAV4 and the salesman was Ashley Lake. He is very good, - no pressure, very pleasant to deal with and the whole process went very smooth. More

Exceptional Sonny, was very helpful during my first car buying experience! He even took time out of his day to make sure I knew everything about the car and the f Sonny, was very helpful during my first car buying experience! He even took time out of his day to make sure I knew everything about the car and the features it provided. More

pleasant buying experience There were no high pitch sales. Very accommodating. Sonny Rothwell was great. No pressure to up sell. process definitely exceeded all other car bu There were no high pitch sales. Very accommodating. Sonny Rothwell was great. No pressure to up sell. process definitely exceeded all other car buying experiences! More

Exccellent customer experience. Phillips was the only one of three respondents to a request for quote on CarsDirect.com that actually sent a quote, and a reasonable one at that. We Phillips was the only one of three respondents to a request for quote on CarsDirect.com that actually sent a quote, and a reasonable one at that. We were treated well by a friendly and courteous sales agent, and completed our vehicle order. The whole transaction was easy and pleasant. More

Excellent Dealership Sales person (Mr. Bruce Markgraft) was a very professional, courteous and friendly. My wife and I really appreciated that. We will recommend Phillips Sales person (Mr. Bruce Markgraft) was a very professional, courteous and friendly. My wife and I really appreciated that. We will recommend Phillips Dealership and Bruce Markgraft to our friends. More

2007 Toyota Camry Service Staff was knowledgeable , courteous and professional. Performed requested service well and informed me of potential problems that did not need to be Staff was knowledgeable , courteous and professional. Performed requested service well and informed me of potential problems that did not need to be addressed immediately. No high-pressure selling of service. Will use again. John H. More