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Puente Hills Hyundai

City Of Industry, CA

4.6
7,603 Reviews
Welcome to Puente Hills Hyundai - Your Premier Hyundai Destination in City of Industry, CA At Puente Hills Hyundai, we’re dedicated to providing every customer with an exceptional car-buying experience. We understand your expectations are high — and as a trusted Hyundai dealership, we’re proud to rise to the challenge every time. Our goal is simple: to deliver excellence in every interaction. Our friendly and knowledgeable sales team is ready to help you explore our latest models, schedule a test drive, and find the perfect financing or lease option for your needs. Browse our online inventory, request more information through our website, or give us a call at 866-348-1954 - we’re here to help you drive home happy.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,603 reviews

November 06, 2024

Quick service, reasonable price, everyone was friendly, the office was clean And i Many inventory More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

"Quick service, reasonable price, everyone was friendly," is what we aim for with each of our guest's purchase experience. Thanks for sharing. PH Hyundai Management

Nov 07, 2024 -

Tony responded

Thank you!!!

Nov 07, 2024 -

Tony responded

Thank you!!

November 06, 2024

Lied about testing backup camera claiming not good, didn't get call back from general manager. Not very good service More

by MINNIE.MARTINEZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hi Minnie, we don't have any "Minnie" or "Martinez" working with an adviser recently on a back-up camera issue. If you could private message us we will have Sean K., our Service Director reach out to you. Thank you, PH Hyundai Management

November 06, 2024

Exceptional service while being completely honest and transparent throughout the car buying process. Highly recommend Edgar and Puente Hills Hyundai. More

by JB43.JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Wow, thank you for the kind works about your recent purchase experience working with Edgar. Congratulations on your new vehicle. Thanks for the 5-star review and have a wonderful week. PH Hyundai Management

November 05, 2024

Very rude and inconsistent with the length of time the service would take. I waited almost an extra 2 hours from my scheduled service time of completion with no updates being given. More

by josephcho93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hello Josephcho93, we apologize for the additional time it took to bring your vehicle back safely and ready to drive. We will be reviewing your recent visit to see how we can learn to better communicate with our guests when delays happen. Thank you, PH Hyundai Management

November 05, 2024

Customer service Rep was great. But none of my fluids were topped off when giving a report that stated they were. Time before this we were left waiting till service department close More

by angie_jess
Recommend Dealer
No
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Puente Hills Hyundai responded

Hello Angie, please bring this to Jae's attention on your next visit. We apologize for the oversight. Thank you for the feedback. PH Hyundai Management

November 04, 2024

I used to love this place I made an appointment I was there from 11:00 am to 3:00 pm What’s the point of making an appointment when I have to wait this long I got 4 car from this dealership I am a l More

by margeritgrigorian1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name was tino
November 04, 2024

Terrible service. Terrible communication. Very rude, I will never return again. They need to teach communication skills for professionals More

by KINGCHENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui Chen- terrible
November 04, 2024

Trusty, professional knowledge for answers questions. Makes me a feel so comfortable every time visiting. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim / Sales Dept
November 03, 2024

Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Javer is the best, I don’t see anyone else when I need to get my car serviced More

by joanngomez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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