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Puente Hills Hyundai

City Of Industry, CA

4.6
7,110 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,110 reviews

March 12, 2024

Rui Shen was very knowledgeable and attentive to ensuring my satisfaction at the dealership. I will recommend this dealership to fellow other Hyundai owners. More

by zombslayer824
Recommend Dealer
Yes
Employees Worked With
Rui Shen
March 11, 2024

I came in for routine maintenance and I had great service, as always! Thank you Javer! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Puente Hills Hyundai responded

Thank you for always choosing Puente Hills Hyundai for all your service needs. Javer is one of our valuable leaders on the service drive, thanks for taking notice. Have a great weekend. PH Hyundai Management

March 10, 2024

Mr. Lee is always kind, so I feel good whenever I meet him. In particular, the detailed description of the service part shares great trust. More

by Hee woo
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
March 10, 2024

This time I booked my appointment for 7:30am and what Javier said should have only taken an hour took more than 2 hours. I did not leave the dealership until 10am. They took a very long time on my car ev More

by monhernandez14
Recommend Dealer
No
Employees Worked With
Javer Esquivel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
Mar 16, 2024 -

Puente Hills Hyundai responded

Sorry for the delay, we can assure you this is not a common practice at our dealership as you can see from all the 5-star reviews about Javer and Puente Hills Hyundai service department. We apologize again. PH Hyundai Management

March 10, 2024

Everything perfect East processing, perfect condition Easy processing, perfect condition, so good explaining Easy processing, perfect condition, so good explains, good manner More

by CINDY.YAKO
Recommend Dealer
Yes
Employees Worked With
Harley Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Kim
Mar 16, 2024 -

Puente Hills Hyundai responded

Hi Cindy, "perfect" is what we are aiming to achieve with each guest's visit. Happy to know we hit the 5-star mark for your most recent service. Have a great day. PH Hyundai Management

March 10, 2024

Javier is an exceptional customer service representative for your organization. While I was waiting, I noticed, but not just with me, but with every customer, he was courteous, patient and knowledgeable More

by Bbolanis
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
March 09, 2024

The dealer services were excellent The software update service has been completed on time and I got the car back washed like new car Every services are excellent Thank you More

by YPNARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
March 09, 2024

Exceptional customer service I was amazed by how dealership and Charlie was catering to our needs More

by JAZZ1221
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charley Jeong
March 09, 2024

Muy bueno el servicio, aparte el personal es muy amable, y todo muy bien gracias. More

by yonymogo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Good Salesman did an amazig job Great Showroom and Salesman did an amazig job Great Showroom and Salesman did an amazig job. I am happy More

by pjjschung
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim
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