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Puente Hills Hyundai

City Of Industry, CA

4.6
7,194 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,194 reviews

March 23, 2022

George is service man who take care of me so nice. I highly recommend this place for anyone who has to service their vehicles. More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
March 23, 2022

Great/fast service and jhordan attended me very well. Additionally, he worked with my budget. More

by RCABANAS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan
March 22, 2022

They explained very good the processor of services and the next maintenance items and day. More

by davidwoo0175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Jhordan was super helpful, friendly and efficient. He gave me updated when my car took a little longer. Also my dog liked him and she’s a great judge of character :) A+ customer service, highly reco More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
March 22, 2022

My advisor was able to address my need directly and got me in and out ASAP, as a service center should be. More

by KEVINMAC526500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Thanks for servicing my car, but customer service here was bad. Both times when I dropped off and picked up my car I wasn’t even acknowledged when I enter the building. More

by monique.cisneros18
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
Mar 23, 2022 -

Puente Hills Hyundai responded

Monique, We are truly sorry to hear that. Here, at Puente Hills Hyundai, pride ourselves in customer service and are disappointed that we let you down. We will make sure to address this with our team so that it does not happen again. We never want our customers to feel ignored. We hope you give us another opportunity in the future.

March 22, 2022

Pros: my csr Jhordan was awesome. Very nice. Cons: they told me it should take 1 hr to 1hr and half. had to wait nearly 3 hrs to get my first basic service when I had an appt. I get More

by JMKHONG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan
March 22, 2022

The service Dept was friendly, quick and assisted me with my car maintenance. I will definitely be returning! More

by ALYSSPADILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name Chris or George
March 22, 2022

Great experience at puente hills Hyundai great service people experience great service Tyou for service good job More

by MICHELLE.BRAVO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

The service writer was polite. However I haven’t received a follow up call regarding the paint peeling issue we spoke about. More

by TEVERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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