Back

Puente Hills Hyundai

City Of Industry, CA

4.6
7,181 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
Contact Dealership

17621 Gale Avenue

City Of Industry, CA

91748

Directions

By Type

Showing 7,181 reviews

February 14, 2022

The advisor I had was unqualified and made assumptions before viewing my warranty coverage Incomplete services. More

by cecie2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
George Secoff
Feb 15, 2022 -

Puente Hills Hyundai responded

Cecie2012, We are sorry to hear you feel that way. We always strive to provide the best service and care possible. Please contact us directly so that we may properly address your concerns.

February 14, 2022

I took my car in for a particular issues that was not resolved. Now I have a check engine light and I feel they should have done a more thorough inspection. I will have to take time off work to deal with More

by SARA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
Feb 15, 2022 -

Puente Hills Hyundai responded

Sara, We are sorry to hear you were not pleased with the service you received. Please contact us directly for the opportunity to properly address your concerns.

February 14, 2022

Customer service employees are very friendly and respectful. Great experience will recommend to friends and family. More

by BARRIOSGRACIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph owens
February 13, 2022

Had a great experience They always do a great job on my car. Awesome people More

by VILLACRESPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

They are very kind, useful information.Willing to help They are very kind, useful information. Willing to help me with joy and fast speed as possible. More

by BLUEMOON2001
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

the worst service department i’ve ever dealt with. everyone from receptionists to service techs are uninformed and lack customer service skills. service tech failed to keep informed about my car as he More

by sarah.montej00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Puente Hills Hyundai responded

Sarah, We are truly sorry to hear about your experience. Customer service and satisfaction are always our top priorities so we are disappointed to hear we did not meet your expectations. We will address your concerns with our team internally. Please contact us directly if we can be of further assistance.

February 11, 2022

Appreciated Jhordan B’s help. He provided exceptional customer service, he was informative, and kept me updated while my car was getting serviced. More

by AJI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
February 11, 2022

Puente hills hyundai service advisor, Jae lee has provided fast and kind service to me. I appreciate his service. More

by SJLEE7300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Too fast service.Clean the my car.I am so Too fast service. Clean the my car. I am so happy. Everybody kind of me More

by HEEJAESEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Good job thank you for an awesome job great work service writers are wonderful to work with More

by Chriscollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
440
...