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Puente Hills Hyundai

City Of Industry, CA

4.6
7,251 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,251 reviews

December 13, 2021

I received 10 star service from Jhordan Borla. He was very kind, courteous and professional. More

by LLCAVALOS79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
December 13, 2021

Service department really emphasize on quality and customer service. got me in and out with a lot patience More

by JBURBANO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember the service Dept name, but entire team did very well
December 13, 2021

Great, professional customer service. Given by Jhordan He would be a good manager. Highly recommend. More

by LETTYVARGAS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan borla
December 13, 2021

Friendly and fast, good service. The rest room is very clean and tidy, I feel comfortable and satisfied. More

by vckyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Wait was too long although had an appointment. Appointment was 11 am but was able to see tech rep at 1:30 pm More

by ANDREWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

I appreciate the competent, efficient diagnosis of the problem and coordination with Hyundai Corporation to honor the warranty. Communication was clear and timely. Very professional. More

by victoriaworkman15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Service jobs were excellent in quality & efficiency. Service manager was also very polite. I gave you two thumbs up. More

by MICHAELWANGCNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Sold me a lemon Having to fight to get vehicle fixed Sold me a lemon Having to fight to get vehicle fixed Wouldn’t recommend to anybody else More

by ARIAS626
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 13, 2021 -

Puente Hills Hyundai responded

Arias626, We are sorry to hear you have been experiencing issues with your vehicle. Please know that we always strive to provide the best service possible and take care of our customers. Please contact us directly so that we may properly assist you.

December 11, 2021

I was charged for an additional service that was not discussed and I certainly did not agree to have done. More

by Matt Currie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Puente Hills Hyundai responded

Hi Matt Currie, We are sorry to hear that. Please contact us directly so that we may properly assist you and rectify the situation.

Dec 14, 2021 -

Matt Currie responded

What telephone number and with whom should I contact?

Dec 15, 2021 -

Matt Currie responded

Is somebody going to contact me or is there a name and number for me to contact? Please let me know; thank you.

December 11, 2021

Solid service and washed + vacuumed my car for free! I wish they had more employees available to contact customers when their vehicles are ready. But other than that nice people and I appreciate that they More

by EmiLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
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