Puente Hills Hyundai - Service Center

The service center and sales room was very clean and people very attentive. They answered all my questions and kept me updated on any changes. people very attentive. They answered all my questions and kept me updated on any changes. More

The service was good but the price for the seat belt that should be covered by warranty they told me because it wasn't covered there was something inside and they didn't show me what was inside. And they had should be covered by warranty they told me because it wasn't covered there was something inside and they didn't show me what was inside. And they had charged me almost 500$ and that is BS! More

Service was performed quickly. They notified me when the service was completed. Customer service personnel was very professional friendly. They notified me when the service was completed. Customer service personnel was very professional friendly. More

The customer service reps in the service center were helpful. My primary complaint is that there is very limited service for tires and it makes the roadside assistance much less helpful. I have to pay f helpful. My primary complaint is that there is very limited service for tires and it makes the roadside assistance much less helpful. I have to pay for AAA still because of the limited ability at Hyundai to patch tires. When I used my Hyundai Roadside Assistance for the first time, they re-filled a tire that had a hole in it. It went flat again within a few hours, and I had to have it re-towed to America's Tire, where they identified the problem and patched it within 30 minutes. The sales department misrepresented the usefulness of hyundais roadside assistance. Additionally, I've had multiple issues with the sales department. They misrepresented the partnership program with Electrify America, and have not responded to my email or in-person request to be contacted by the manager. This is frustrating and unethical. More

Clean, friendly staffs, in & out quick and get the works done. Have water & coffee while waiting done. Have water & coffee while waiting More

Everyone is very nice and especially service advisor, Jae Lee. I love my new car Jae Lee. I love my new car More

Great location. I can do work while I wait and complementary treats are a plus. Makes getting car serviced easy. Will keep coming back. I can do work while I wait and complementary treats are a plus. Makes getting car serviced easy. Will keep coming back. More

I enjoy coming to Hyundai because the people there make you feel welcome and will let you know on what type of service is needed! you feel welcome and will let you know on what type of service is needed! More

Was given wrong information- waited an hour longer after rep came to give me an update of “25 minutes/ 35 if we wash it”. Car took over an hour after that point and wasn’t given the complimentary wash. Upse rep came to give me an update of “25 minutes/ 35 if we wash it”. Car took over an hour after that point and wasn’t given the complimentary wash. Upset that I waited an hour when I could have took the shuttle home. Worst service of all the times I’ve had to come to the dealership. More

jea lee best service advisor, very friendly, keep me updated, explain detail what is wrong and how to repair it. Great job jea. updated, explain detail what is wrong and how to repair it. Great job jea. More