Puente Hills Hyundai - Service Center
City Of Industry, CA
4,540 Reviews of Puente Hills Hyundai - Service Center
We have used Puente Hills service since 2014. They have always been excellent. Jordan is extremely helpful. He is the best. They have always been excellent. Jordan is extremely helpful. He is the best. More
No real problems with the dealership itself—the service advisors have been pleasant—however I have been very disappointed with the mileage of my car itself (a 2020 Elantra). It’s never gotten near what wa advisors have been pleasant—however I have been very disappointed with the mileage of my car itself (a 2020 Elantra). It’s never gotten near what was advertised, and that’s been very disappointing, as that is the main reason I selected and purchased this car. (It seems to have come closer to what was advertised for highway driving, but the city mileage has been horrible—it has maybe reached the advertised city mpg once or twice in three years.) More
I see their turnover rate of service advisors is high. They don’t return calls to customers right away. I was always directed to their voicemail. They don’t return calls to customers right away. I was always directed to their voicemail. More
Everyone was very patient and courteous top notch service and what a beautiful dealership! Thank You! and what a beautiful dealership! Thank You! More
The service on the car was fine they did a good job but they said that they would give me a ride to work when i dropped the car off since i work a few blocks away, I ended up waiting for over and hour for they said that they would give me a ride to work when i dropped the car off since i work a few blocks away, I ended up waiting for over and hour for this ride to work, I ended up being super late because of it, I should of just taken a lyft or Uber, but they said no you dont need to do that we'll take care of you, yeah they did after an hour of waiting... Not cool More
Adviser very polite and professional, answer all my concerns and taker of my car, overall everything went well. concerns and taker of my car, overall everything went well. More
Wait time was about 2. 5 hrs. And They said car wash done but still dirty. Seems they didn't use the water. 5 hrs. And They said car wash done but still dirty. Seems they didn't use the water. More