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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,540 Reviews

4,540 Reviews of Puente Hills Hyundai - Service Center

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February 17, 2023

Good service provided by Puente Hills Hyunda, a comfortable and clean dealership with professional staff More

by HMAMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assigned service person, not in the list.
February 14, 2023

We have used Puente Hills service since 2014. They have always been excellent. Jordan is extremely helpful. He is the best. More

by debraboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
February 14, 2023

Service department has been efficient and timely. Each appointment has given prompt service with minimal wait time. More

by JAVIER74ROSAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

No real problems with the dealership itself—the service advisors have been pleasant—however I have been very disappointed with the mileage of my car itself (a 2020 Elantra). It’s never gotten near what wa More

by SPAULDING.JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Daniels, the guy who sold me my car was excellent—very patient and helpful.
February 14, 2023

I see their turnover rate of service advisors is high. They don’t return calls to customers right away. I was always directed to their voicemail. More

by email2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rivas
February 14, 2023

Everyone was very patient and courteous top notch service and what a beautiful dealership! Thank You! More

by IVONNE.BELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

The service on the car was fine they did a good job but they said that they would give me a ride to work when i dropped the car off since i work a few blocks away, I ended up waiting for over and hour for More

by DANNY.DMIT.2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Adviser very polite and professional, answer all my concerns and taker of my car, overall everything went well. More

by acarrascovigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Wait time was about 2. 5 hrs. And They said car wash done but still dirty. Seems they didn't use the water. More

by LEEBYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Jussal
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Jae Lee was a great help and made my experience with the service department a pleasurable one. More

by TOMAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Puente Hills Hyundai responded

Thank you Tomaya. We appreciate you taking the time to share your 5-star review with us all. We will let Jae know as well. Have a great week. PH Hyundai Management

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