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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,452 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,452 Reviews of Puente Hills Hyundai - Service Center
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Verified Customer
March 22, 2022
Pros: my csr Jhordan was awesome. Very nice. Cons: they told me it should take 1 hr to 1hr and half. had to wait nearly 3 hrs to get my first basic service when I had an appt. I get Very nice. Cons: they told me it should take 1 hr to 1hr and half. had to wait nearly 3 hrs to get my first basic service when I had an appt. I get that it was a weekend but if I have to wait 3 hrs what’s the difference of just doing walk ins compared to getting an appt? Or at least provide a loaner (which they don’t have). They need to come up with a better appt system. More
by JMKHONG88
Employees Worked With
Jhordan
March 22, 2022
Thanks for servicing my car, but customer service here was bad. Both times when I dropped off and picked up my car I wasn’t even acknowledged when I enter the building. was bad. Both times when I dropped off and picked up my car I wasn’t even acknowledged when I enter the building. More
by monique.cisneros18
Employees Worked With
George
March 22, 2022
They explained very good the processor of services and the next maintenance items and day. the next maintenance items and day. More
by davidwoo0175
March 22, 2022
Great customer waiting time was better than expected car was washed at the end and repair was done as expected. was washed at the end and repair was done as expected. More
by neyco99
Employees Worked With
March 22, 2022
The service writer was polite. However I haven’t received a follow up call regarding the paint peeling issue we spoke about. However I haven’t received a follow up call regarding the paint peeling issue we spoke about. More
by TEVERMAN
Employees Worked With
March 22, 2022
Jhordan was super helpful, friendly and efficient. He gave me updated when my car took a little longer. Also my dog liked him and she’s a great judge of character :) A+ customer service, highly reco He gave me updated when my car took a little longer. Also my dog liked him and she’s a great judge of character :) A+ customer service, highly recommend! More
by Happycustomer
Employees Worked With
Jhordan Borla
March 22, 2022
My advisor was able to address my need directly and got me in and out ASAP, as a service center should be. me in and out ASAP, as a service center should be. More
by KEVINMAC526500
Employees Worked With
March 22, 2022
Great experience at puente hills Hyundai great service people experience great service Tyou for service good job people experience great service Tyou for service good job More
by MICHELLE.BRAVO23
