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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,578 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,578 Reviews of Puente Hills Hyundai - Service Center
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January 28, 2022
Good service overall but it was very hard to contact service. I got a call in the morning which I missed so I tried calling back all day but I couldn't reach a representative. service. I got a call in the morning which I missed so I tried calling back all day but I couldn't reach a representative. More
by PABLOKIM92
Verified CustomerEmployees Worked With
George
January 27, 2022
I was very happy with my service consultant, Tino Lozano. The work to be done was explained to me and everything was handled to my satisfaction. I will happily continue coming to Puente Hills Hyundai dealers The work to be done was explained to me and everything was handled to my satisfaction. I will happily continue coming to Puente Hills Hyundai dealership. More
by youbetcha1
Employees Worked With
January 27, 2022
Great service staff, quick service and on time as told it would be completed. No over selling on services your vehicle doesn't need. would be completed. No over selling on services your vehicle doesn't need. More
by mark.gar06
Employees Worked With
January 27, 2022
Javier was very attentive and friendly. He helped me decide on the best services that my car needed. I left knowing I would return. decide on the best services that my car needed. I left knowing I would return. More
by HGRAHAMGOURLAY
Employees Worked With
January 26, 2022
I have had the worst experience with this SERVICE department. The workmanship is terrible. The most recent experience was to replace a steering wheel shaft and repaint two back panels. All due to d department. The workmanship is terrible. The most recent experience was to replace a steering wheel shaft and repaint two back panels. All due to defects with the 2021 vehicle. They kept the car for a week and did not advise me that the car was behind sent off the lot to another 3rd party vendor for the repainting of the panels. In the 7 days that they had the car, they added 38 miles to my vehicle. At no time was a rental offered. It was also discovered that the entire bottom cover was missing after returning the vehicle. They are the only ones that have serviced my vehicle. They were quick to blame me saying that I had something to do with the missing cover. I have never been in any accident or had work done other than this dealership. Upon further investigation, the bottom cover is required to be removed as part of the oil change. Since I do not tend to look for missing parts, it is HIGHLY possible that the terrible mechanics forgot to put the cover back on during the last service. The service department completely denies this theory. They are now asking for about $700 to replace the part. Be careful when doing business with them. Inventory your car prior to dropping it off since they may forget to add parts back. Avoid this service department. More
by hyundai_owner
January 26, 2022
Always great service and advice on keeping your car up-to-date with maintenance every time. up-to-date with maintenance every time. More
by NADINE.HERNANDEZ
January 25, 2022
Excellent service, clean, on time , efficient atención. Love it since the first time I use their service Love it since the first time I use their service More
by ALFREDOLOPEZ_1950
Employees Worked With
Other Employees :
Ariel Winter
