
Quality Subaru
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,058 reviews
Excellent customer Service This is the second vehicle (one new, one used) we have purchased from Quality Subaru. They have made the buying experience a pleasure. Brendan was e This is the second vehicle (one new, one used) we have purchased from Quality Subaru. They have made the buying experience a pleasure. Brendan was excellent to work with, very knowledgeable and professional. He was able to find the right vehicle at the right price without any hassles or difficulties. I would recommend this dealership to anyone in the market for a Subaru. Their service department has also been excellent in the 5 years we have been using them. We were able to coordinate service on our older vehicle with the pickup of the "new" vehicle to make the trip a logistical non issue. Thanks to everyone at the dealership for making the experience a pleasure. More
Everyone was fantastic! They care about getting you into the right vehicle ( one that fits YOUR needs and budget. Our salesman "Miroslaw" (Mike) was outstanding - he alone g They care about getting you into the right vehicle ( one that fits YOUR needs and budget. Our salesman "Miroslaw" (Mike) was outstanding - he alone gets 5 stars! AMH More
Superb buying experience Brendan Murphy provided us with a superb buying experience. He was calm, knowledgeable, and best of all, patient with all our questions. For our test Brendan Murphy provided us with a superb buying experience. He was calm, knowledgeable, and best of all, patient with all our questions. For our test drive he let us try out the car without talking much...I believe he was confident enough that the dealership and the car would do the selling. He was right. When we picked up the car it was indistinguishable from a new car...ours is a 2012. We never felt rush at all. Manager Jack Blanchard did the F & I and made us very relaxed. He was thorough and patient. As an FYI, we have a Subaru dealership 10-minutes from our house. We chose to drive the 30-minutes to Quality Subaru because of the welcoming atmosphere and outstanding service. More
Help at every turn Jason was a ready and sincere salesman. Having gone in there with a plan i left with a car even better suited to both my needs and wants. Quick to ens Jason was a ready and sincere salesman. Having gone in there with a plan i left with a car even better suited to both my needs and wants. Quick to ensure that i had all i needed Jason was more assistive than others with out being over bearing. More
Attentive, Knowledgable, and Frienly Mike S. made the whole purchase process extremely easy for my husband and I. We came in with questions and he had answers. He never pushed us one wa Mike S. made the whole purchase process extremely easy for my husband and I. We came in with questions and he had answers. He never pushed us one way or another towards a sale, he was extremely genuine throughout the whole process. We came in over a holiday weekend and corresponded with Mike via email for 2 months - the whole time he was willing to answer questions and help us figure out financing. After 2 months we came in and made our purchase, it was extremely painless and we were in and out in no time with a new car. Everyone at the dealership was friendly and pleasant to deal with. Would highlight recommend Mike and Quality Subaru to anyone and everyone! More
Review for quality Subaru/ Ralph Ortiz I can't say enough good things about this place. It was my first time having to get a new car and I decided to lease. I was set up with Ralph Orti I can't say enough good things about this place. It was my first time having to get a new car and I decided to lease. I was set up with Ralph Ortiz and I couldn't recommend him enough. From the start, he seemed like a really authentic, genuinely good person which is always most important to me. He seemed honestly and authentic with me throughout the process and really knew what he was talking about. He did a great job explaining things and answering any questions I might have. He also kept his word multiple times , which really showed his integrity. The lease deal price went up before I decided to buy but he gave me the price he had quoted during our first visit. He also never pressured me to do anything. He explained why certain services were beneficial but didn't push them at all if I said I didn't want anything. When I didn't agree to anything during our first visit, there was no pressure to buy or bargaining, which was a great relief. He made me feel comfortable the whole time and followed up with calls just to make sure everything was running smoothly. In the end, I really hope I can work with him when my lease is up. Every person I met at the place seemed genuine and authentic throughout the process. they let me know when extra services or add-ons were pointless for my situation instead of trying to push them for extra money. It was good to feel like they were genuine people who were watching out for their customers instead of trying to nickel and some you for every last service. I would definitely go here and ask for Ralph if customer service is important to you and you want to feel comfortable while making a big purchase. More
First Experience With Quality Subaru-AWESOME As potential first time customers, we made a cold call visit to Quality Subaru and were not disappointed in June 2018. We found the entire staff As potential first time customers, we made a cold call visit to Quality Subaru and were not disappointed in June 2018. We found the entire staff to be very friendly especially our sales consultant Brendan Murphy . ED & MICHELE. More
Disappointed Made an appointment for 12k mile service. Was told it would take about an hour to service my Outback. Dropped the car off as scheduled and went to gra Made an appointment for 12k mile service. Was told it would take about an hour to service my Outback. Dropped the car off as scheduled and went to grab breakfast. Came back about an hour later and they had not started the job. Ten minutes later I decided to just leave and get the car serviced elsewhere. Great dealership but this was poor service. My local oil change/ car wash facility did a check up, oil change and wash for less than the dealer. Town Fair TIre will rotate tires for free. Why go to the dealer for no service? More
Brendan Murphy I bought a car at quality Subaru yesterday 5/24/2018. I worked with Brendan Murphy and had a great experience. He was very professional and knowledgea I bought a car at quality Subaru yesterday 5/24/2018. I worked with Brendan Murphy and had a great experience. He was very professional and knowledgeable when it came to all of the vehicles. I would highly recommend Brendan and quality Subaru of Wallingford. I will be bringing all of my future business and sending friends/family to deal with Brendan. More
Flat Tire This young man helped me when I was desperate with. Flat tire. He was informative, kind and patient. I left there feeling like I would always come bac This young man helped me when I was desperate with. Flat tire. He was informative, kind and patient. I left there feeling like I would always come back to him for service! Thank you More