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RBM of Alpharetta
Alpharetta, GA
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,774 reviews
February 27, 2025
Took my 2020 Mercedes in for service and ended up trading in for a new one. Gwen Moss, the sales person, was terrific! All the RBM staff were friendly and helpful. I was impressed with the ease of negotiat in for a new one. Gwen Moss, the sales person, was terrific! All the RBM staff were friendly and helpful. I was impressed with the ease of negotiations and very satisfied with the "deal." All-in-all it was a five-star experience. Thanks. More
by borlodans
February 27, 2025
What a fabulous experience! This is our first time working with RBM of Alpharetta, and I am a lifelong customer, thanks to Jeff Twiggs!! Jeff's knowledge, patience, and exempla This is our first time working with RBM of Alpharetta, and I am a lifelong customer, thanks to Jeff Twiggs!! Jeff's knowledge, patience, and exemplary customer service were second to none! Lisa Brennan in the Finance Department was easy and enjoyable to work with, and I want to give a shout-out to Melvin on the delivery team, who showed us all the bells and whistles. There are many dealerships to choose from, but don't waste your time at any others. RBM of Alpharetta is TOP-NOTCH! More
by kathleen
February 26, 2025
I’ve been with this dealership for about 8 years and always been satisfied. Working with Martin was a pleasure. always been satisfied. Working with Martin was a pleasure. More
by Kenneth16xx
February 26, 2025
Awesome buying experience. Linda Luu and the staff were very professional and knowledgeable. Delivery was exceptional. Linda Luu and the staff were very professional and knowledgeable. Delivery was exceptional. More
by Mbelk101
February 26, 2025
Courteous, responsive sales and finance team. Appreciate Shaeffer Cheek's assistance. Would recommend this dealer to anyone. Appreciate Shaeffer Cheek's assistance. Would recommend this dealer to anyone. More
by SBinkley
February 25, 2025
The RBM Dealership of Alpharetta is beautiful, easy to locate, nicely organized inside and outside, classic and luxurious but at the same time warm and welcoming. Britt Kaminsky’s service was outstandin locate, nicely organized inside and outside, classic and luxurious but at the same time warm and welcoming. Britt Kaminsky’s service was outstanding. He is highly knowledgeable, professional and courteous. He communicated pleasantly and efficiently, he made us feel at ease and his demeanor was one of the main reasons why we continued the buying process and ultimately purchased the SUV from RBM of Alpharetta. More
by Edita31177
February 25, 2025
I would like to thank Lori Mohr for the best experience I have ever had in the purchasing of a new car. She steered me to what I believe was the very best option for me rather than the vehicle I thought I wa have ever had in the purchasing of a new car. She steered me to what I believe was the very best option for me rather than the vehicle I thought I wanted. Thank you Lori! More
by Burt.cohen
Employees Worked With
February 25, 2025
Over the past 17 years I have had the pleasure of working with Bill Favini, Donnie Moore in Sales and the service Department professionals. with Bill Favini, Donnie Moore in Sales and the service Department professionals. More
by mitch991
Employees Worked With
Other Employees :
Donnie Moore, Sales Manager
February 24, 2025
I finally had a chance, this past weekend, to stop by and browse RBM of Alpharetta and a five star experience, I had. One of the more notable members of staff that helped me that day, I believe, went by the browse RBM of Alpharetta and a five star experience, I had. One of the more notable members of staff that helped me that day, I believe, went by the name of Martin Hina. I couldn’t have asked for someone more efficient and I hope he continues to get the recognition he deserves from the company and customers. @Martin Hina of RBM of Alpharetta More
by malik.frazier7
Employees Worked With
February 24, 2025
I’ve been with this Mercedes dealership for about 8 years, now. Have always been and am satisfied with the service I’ve received. years, now. Have always been and am satisfied with the service I’ve received. More
by Kenneth16xx
