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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

November 02, 2022

Very clean and inviting showroom. John was great to work with. Will definitely come back. More

by Jtstiever
Recommend Dealer
Yes
Employees Worked With
John Sauer
Nov 05, 2022 -

RBM of Alpharetta responded

Thank you, Jtstiever. We're delighted to hear that John took excellent care of you, and made you feel welcomed during your visit. Your complete satisfaction is our priority. Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

November 02, 2022

Jewan is an energetic and happy fellow. He made our visit a pleasure! He enjoys meeting new clients. More

by olivewr
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Nov 05, 2022 -

RBM of Alpharetta responded

Thank you, Olivewr! We really appreciate the kind words, and thank you for your business. We hope that Juwan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your great experience with us! Happy driving, RBM of Alpharetta

November 01, 2022

Professional dealership with knowledgeable staff. Very tentative and on point. Didn’t have to wait to speak with someone which was a plus. More

by Dg17934
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs, Roberto Manzur
Nov 05, 2022 -

RBM of Alpharetta responded

Thank you, Darron, for the wonderful review. We are pleased to hear that Mark took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

November 01, 2022

I’m beyond grateful for Mark and my finance agent, the process was smooth and easy. I met mark two years ago at the dealership and we couldn’t make it happen due to my trade in car. This time was perfect! More

by ABCNYNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs, Roberto Manzur
Nov 05, 2022 -

RBM of Alpharetta responded

Thank you very much, ABCNYNY. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional and engaging buying experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

October 31, 2022

We had a great experience considering that we had no appt and it was an emergency situation for our travel. Vadim and Andre were super in their treatment of us and Vadim’s expertise with the technical probl More

by Ebarrios12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

RBM of Alpharetta responded

Thank you, ebarrios12. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

October 29, 2022

Thanks for the good service. We appreciate everything you do. It was easy to schedule service and he took care of it quickly. More

by natchanok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Tucker
Nov 01, 2022 -

RBM of Alpharetta responded

Thank you, Natchanok! We appreciate you taking the time to share your experience with us. We are so glad to hear that Don and Joey could provide you with the best service possible. Your 100% satisfaction is our priority! Sincerely, RBM of Alpharetta

October 28, 2022

Vadim is an Awesome Sales Representative - He is Very Knowledge and Helpful through the Entire Process! More

by jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

RBM of Alpharetta responded

Hey, Jay! Thank you so much for the wonderful review. We are delighted to hear Vadim provided you with a well-informed and professional buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 27, 2022

Smooth process, great communication, and speedy service…great car buying experience. Thank you very much! More

by Phillipulbrich5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

RBM of Alpharetta responded

Thank you very much, Phillipulbrich5. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Gwen could provide you with a professional and engaging buying experience. Thank you for taking the time to share your experience with us. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Nov 01, 2022 -

Phillipulbrich5 responded

Wonderful service! Thank You.

October 27, 2022

Daniel Berry quickly found us another aotomobile when our car was recently totaled. (No injuries). It's SO hard finding a car these days, but with Daniel's follow through and staying on top of his dealership More

by kristennoelle100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

RBM of Alpharetta responded

Thank you, Kristen! We are so glad Dan was able to help you find the perfect Mercedes-Benz for you! We do what we can to make the buying experience the best it can be. We wish you all the best! Happy driving! RBM of Alpharetta

October 26, 2022

Kyle helped me get into my new GLE350! Thank you Kyle and RBM of Alpharetta! More

by Luna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

RBM of Alpharetta responded

Thank you so much, Luna. We appreciate the kind words about RBM of Alpharetta. Kyle is a great salesman and we are so glad that he was able to help you find the GLE of your dreams! We wish you all the best. Happy driving! RBM of Alpharetta

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