RBM of Alpharetta

I purchased a Mercedes from Rich Alder at RBM of Alpharetta and I could not be happier. He walked us through the application process and made everything run smoothly front start to finish. His custo Alpharetta and I could not be happier. He walked us through the application process and made everything run smoothly front start to finish. His customer service and knowledge was instrumental in our decision to purchase our Mercedes from RBM of Alpharetta. More

We were searching for a new small SUV or cross-over for my wife for about 2 months. We meant to multiple dealerships to test drive vehicles and my wife decided that her favorite option was the GLA 250 4-Ma my wife for about 2 months. We meant to multiple dealerships to test drive vehicles and my wife decided that her favorite option was the GLA 250 4-Matic. We then went to multiple dealerships in the area to discuss the car but were told that the ordering timeframe would be 12-months or more and that we would have to pay significantly over sticker price if we wanted on the order “list.” We were about to go with the BMW instead when a friend recommended that I drive a little further to Alpharetta and work with Bill Favini at RBM Alpharetta. My wife and I were thrilled with the experience that Bill provided from beginning to end. First, Bill allowed us to test drive the car (something that a few other dealerships refused to do, they were purchase to drive only) and then worked with us to order the car spec-ed exactly how my wife wanted it. Bill kept in contact with us throughout the entire process, letting us know when the order was accepted by Mercedes, when the car was shipped, when the car arrived at port and immediately when the car had arrived and was ready for pick-up. Bill was extremely communicative and nice throughout the process and we could not be happier with the service we received at RBM of Alpharetta. More

I had a terrific customer experience working with John Sauer. Actually listens to the customer rather than talking at the customer. Respects the customers time and works to best fit the needs. Forthrig Sauer. Actually listens to the customer rather than talking at the customer. Respects the customers time and works to best fit the needs. Forthright and honest. More

Lee Collins is our " Go To " person for Commercial vehicle sales and now personal vehicle . We have bought 2 sprinters from Lee for our business this year and now our personal vehicle GLE 450 which he vehicle sales and now personal vehicle . We have bought 2 sprinters from Lee for our business this year and now our personal vehicle GLE 450 which he helped me order to my specs . He listened to our every want, need and concerns about each vehicle and we got exactly what what we were looking for in each. He has called and or texted me a few times to ensure my happiness with the car and to make sure that I didn't need help with settings or questions about anything. If he was unable to answer a question of mine he immediately would ask a colleague and get back to me right away . He takes pride in helping his customers and I will definitely return to him again when it is time to grow our business or update our vehicles. Great Job Lee, RBM of Alpharetta is lucky to have you . Also to Roberto in Financing was great each time. Pressure free from purchasing the "extras" and fast and simple. He had everything prepared going into his office and we just had to sign and go . Will continue to ask for him every time . More

Very pleased with the service of Steve Byrd and RBM of Alpharetta. Everything was completed and done on time, excellent communications. Alpharetta. Everything was completed and done on time, excellent communications. More

Andy Sayers and Lisa from finance made my buying process so seamless buying my GLC 300, truly appreciate them! so seamless buying my GLC 300, truly appreciate them! More

My name is Jennifer. ..I had been driving a Nissan Maxima for over 15yrs and in a Nissan for over 25yrs. I wanted and had been searching for an 2021 E450 coupe for my 60th ..I had been driving a Nissan Maxima for over 15yrs and in a Nissan for over 25yrs. I wanted and had been searching for an 2021 E450 coupe for my 60th birthday. I live in SC and could not find one with the color combination I had previously with my Maxima. Finally; I found two...one in Va and one in Ga. My husband called RBM in GA. and spoke to Jeff Twiggs. He answered all our questions and sent us an email outlining the price. We made the 3hr drive to GA. the next morning. Jeff brought the car around and I knew my search was over. At that point; Jeff took very good care of us and everything went smoothly. Thank you Jeff for making my birthday a memorable one. More

Tommy Suh! Was excellent from start to end. I highly recommend him For anyone who is looking for a Mercedes Benz. Was excellent from start to end. I highly recommend him For anyone who is looking for a Mercedes Benz. More

Tommy makes car buying exceptionally pleasant. His service and honest representation gave me confidence to work with him time and time again. His service and honest representation gave me confidence to work with him time and time again. More

Everyone was great . Easy process in and out. No hassle . No wait . We were able to test drive potential vehicles until we found the best one Easy process in and out. No hassle . No wait . We were able to test drive potential vehicles until we found the best one More