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RBM of Alpharetta
Alpharetta, GA
5,787 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,787 reviews
June 12, 2021
Responsive but not overbearing, professional and personable. John was able to answer questions or get us answers quickly. He is one of the reasons we came back to RBM of Alpharetta personable. John was able to answer questions or get us answers quickly. He is one of the reasons we came back to RBM of Alpharetta More
by Fiomish
Employees Worked With
John Sauer
June 12, 2021
John was pleasant to work with and was quite knowledgeable about the vehicle. He followed up on all my open questions and provided answers to help me make right decision about interior / exterio knowledgeable about the vehicle. He followed up on all my open questions and provided answers to help me make right decision about interior / exterior color and functional and aesthetic upgrade options. More
by Sirinikki
Employees Worked With
John Sauer
June 12, 2021
Mark was great and very knowledgeable of the automobiles. He helped narrow it down to a particular one and stayed late to make sure that it was all taken care of! He helped narrow it down to a particular one and stayed late to make sure that it was all taken care of! More
by Esteban203
June 11, 2021
Jeff was the best car sales professional I have ever acquired a vehicle from. He and RBM made the experience painless, quick and enjoyable. I would recommend Jeff and RBM to others. acquired a vehicle from. He and RBM made the experience painless, quick and enjoyable. I would recommend Jeff and RBM to others. More
by Jimschaper51
June 11, 2021
Most of what makes an incredible customer experience has to do with the interaction you have with a sales person. I can say without hesitation that Dan Berry is one of the most human-centric and caring indi to do with the interaction you have with a sales person. I can say without hesitation that Dan Berry is one of the most human-centric and caring individuals you have at RBM. You should be so pleased to have him. Thank you! More
by robertkeator
June 11, 2021
Ramona and Andy were great to work with and very professional in helping get a deal completed. I very much appreciated their patience and flexibility. professional in helping get a deal completed. I very much appreciated their patience and flexibility. More
by Rstrong538
Employees Worked With
Andy Sayers, Ramona Razavi, Elisabeth Sexton
June 11, 2021
My man Jeff helped out me out ! Did an amazing job with making sure I was comfortable and got the best deal. Thanks man 1 making sure I was comfortable and got the best deal. Thanks man 1 More
by Jamariwarren
June 10, 2021
Working with this team is always a pleasure, consistently excellent service and all around great existing! We highly recommend Sheaffer and RBM! Thank you so much! excellent service and all around great existing! We highly recommend Sheaffer and RBM! Thank you so much! More
by Sara
Employees Worked With
June 08, 2021
Great experience everyone was welcoming even though I was running late. Salesman and the finance department was very nice I would recommend. We love the vehicle! Thanks running late. Salesman and the finance department was very nice I would recommend. We love the vehicle! Thanks More
by Shvntolbert
June 07, 2021
Jeff was very helpful and done an outstanding.He was very informative every step of the process..He made this purchase smooth, fast and perfect very informative every step of the process..He made this purchase smooth, fast and perfect More
by JB
