RBM of Alpharetta

Dan Berry is the reason we have and continue to purchase our sixth Mercedes from RBM. Professional, knowledgeable, friendly and personable, that's Dan! our sixth Mercedes from RBM. Professional, knowledgeable, friendly and personable, that's Dan! More

Jeff is very knowledgeable about the product and provides excellent customer service. excellent customer service. More

Very easy process!! Andy is very knowledgeable and is a pleasure to work with. pleasure to work with. More

We just purchased our 3rd Mercedes from RBM of alpharetta, thanks to Andy.. for always being efficient, well tuned to our needs and his sound knowledge about Mercedes Benz all the three times! alpharetta, thanks to Andy.. for always being efficient, well tuned to our needs and his sound knowledge about Mercedes Benz all the three times! More

I contacted Kim Cates in the RBM’s Service Department to order mats for the Maybach I purchased recently from another dealership. I have known Kim for many years from her time at ACC where, as Service Advis order mats for the Maybach I purchased recently from another dealership. I have known Kim for many years from her time at ACC where, as Service Advisor, she oversaw the service of my many Mercedes vehicles over the years. Kim is the best at what she does, and I was heartbroken when she left ACC, and I was left to deal with run-of-the-mill Service Advisors. I did not know that I could elect to have my vehicles serviced at any dealership I please. When I went to RBM to pick up the mats, Kim and I were happy to see each other again, and she spent of lot of time answering my questions about the Maybach. For the questions she could not answer, she introduced me to Rich Adler in the Sales Department. Rich, in turn, spent a lot of time with me answering those questions, and even treating me to a test-drive in my own car. I was very impressed with this given that I did not purchase the car from him, nor from RBM. I asked Kim if it would be possible to have the Maybach serviced by RBM and she said she would be delighted to have the car picked up from, and delivered back to, my home. This means that she now has a total of four additional vehicles to service, as my partner and I own three other vehicles, all Mercedes-Benz. As far as Rich is concerned, I will definitely contact him when it is time to replace any of the vehicles in my “fleet”. I very much appreciated both Kim and Rich taking their precious time to answer my questions. They are both stellar professionals, with a friendly disposition, who definitely know the meaning of customer service. Congratulations to RBM of Alpharetta for acquiring and retaining such talented individuals! More

Steve Byrd is the best. He always ensures that I get premium service each visit. He is personable and friendly oh and professional too. This dealership is the place to do business. premium service each visit. He is personable and friendly oh and professional too. This dealership is the place to do business. More

We have bought 2 cars from Jeff Twiggs at this dealership. He is so friendly, honest and enthusiastic whenever we deal with him. We are more than pleased and wouldn’t hesitate to refer friends and dealership. He is so friendly, honest and enthusiastic whenever we deal with him. We are more than pleased and wouldn’t hesitate to refer friends and family to buy a car from Jeff. More

John is special kind dealer. Slowly speaking English for me, and didn’t ignore me despite my figure is poor. Nobody approach to me when I visit there first time, but John came to me and show my car. Appreci me, and didn’t ignore me despite my figure is poor. Nobody approach to me when I visit there first time, but John came to me and show my car. Appreciated, John. More

Vadim helped me buy my dream car(A220). The whole process was pretty clear and easy. I am glad to meet vadim at RBM OF ALPHARETTA. Thanks for the umbrella. was pretty clear and easy. I am glad to meet vadim at RBM OF ALPHARETTA. Thanks for the umbrella. More

The customer experience was really the best. Gwen Moss went far and beyond to accommodates our needs. She updated us via text messages, and phone calls on the various stages in the process. We even went h went far and beyond to accommodates our needs. She updated us via text messages, and phone calls on the various stages in the process. We even went home with a full tank. More