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RBM of Alpharetta

Alpharetta, GA

5.0
5,301 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,301 reviews

November 16, 2018

Exceeded Expectations Ramona Razavi and the RBM of Alpharetta team exceeded our expectations with the recent purchase of a CPO GLC 300. Each person we worked with during t More

by dsroswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Nov 16, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Ramona and the team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 16, 2018

Best Car Buying Experience in Years I want to thank the GM and David Wang (my sales specialist) whom treated me courteously and with excellent customer service throughout the entire sale More

by Dabbabol19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Nov 20, 2018 -

RBM of Alpharetta responded

Thank you, Dabbabol19. We really appreciate the kind words and thank you for your business. We're delighted to hear that David and the GM could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 16, 2018

The best sales experience I have ever had. I always thought that Ramona was our buyer advocate on our side She offered the best buying advice that a new car purchaser could expect. I woul More

by csamford@scsatl.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

RBM of Alpharetta responded

Thank you, csamford@scsatl.com for the kind words about RBM of Alpharetta. We're delighted to hear that Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 15, 2018

Wonderful & Professional Wonderful experience! Professional and friendly staff. Easy financing experience with Sharon. Jeff was very helpful in his explanation of the vehicle. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans
Nov 16, 2018 -

RBM of Alpharetta responded

Thank you, Lynn. We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 14, 2018

Proverbs 18:24 Friendliness Begets Sales My experience at RBM of Alpharetta was awesome because of the friendliness and sincerity of Terri Reese & Sharon Thompson. Both of them exemplified Pr More

by Apostle3scoops8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Terri Reese
Nov 14, 2018 -

RBM of Alpharetta responded

Thank you very much, Apostle3scoops8! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Terri and Sharon took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 13, 2018

Excellent dealer, nice service I bought my first Mercedes from RBM North in the Atlanta area. Pam Banda and her team made buying my GLS450 Mercedes acomplete breeze. Keep up the ex More

by Eric123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Nov 14, 2018 -

RBM of Alpharetta responded

Thank you, Eric123. We really appreciate the kind words and thank you for your business. We're delighted to hear that Pam and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 13, 2018

Great Service After finding the vehicle I wanted online and talking to Shaeffer about it, he made everything happen so efficiently. I was in and out and back to wor More

by Mtnairtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Sheaffer took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 11, 2018

Very good Reza was excellent , very professional and knowledgeable and courteous Elisabeth was very helpful and knows her stuff thank you to both Reza and E More

by Mike R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

RBM of Alpharetta responded

Thank you very much, Mike R! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Reza and Elisabeth could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 09, 2018

Great service always! RBM North is a terrific dealership. Their service department is well run and provides top notch service. We have purchased a car from Kyle Edson at RB More

by CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans
Nov 13, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 09, 2018

Great service, friendly staff. I found the exact car I wanted at RBM of Alpharetta. It was a preowned Audi that was in flawless condition and priced well under what it could have be More

by AudiBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Nov 13, 2018 -

RBM of Alpharetta responded

Thank you for the wonderful review. We are pleased to hear that Bill took excellent care of you on your visit. Congratulations on your new car and happy driving. Sincerely, RBM of Alpharetta

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