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RBM of Alpharetta

Alpharetta, GA

5.0
5,301 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,301 reviews

November 08, 2018

Great experience I was looking for a car with some specific features and it was looking like we had to build one out. They were able to find one with what I was lookin More

by Andregpsantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Elisabeth Sexton, Allan Wilson
Nov 13, 2018 -

RBM of Alpharetta responded

Thank you very much, Andregpsantos! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that the team took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 08, 2018

Easier than Carvana!! I have been working with this dealer for over nine years. I recently relocated to Florida and was dreading having to establish a new relationship with More

by DKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Sharon Thompson
Nov 13, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 08, 2018

Staff was very professional and helpful Terri was professional and helpful. Her enthusiasm about my new car was infectious. Dealership was warm and welcoming. Everyone was attentive and pa More

by Brenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Terri Reese
Nov 13, 2018 -

RBM of Alpharetta responded

Thank you, Brenna! We really appreciate the kind words and thank you for your business. We're delighted to hear that Terri and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 06, 2018

Another Excellent Experience Buying a car is either dreaded or filled with aspiration and excitement. My experiencing continues to be the latter thanks to the family at RBM of Alp More

by dangatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Sheaffer took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new G Wagon, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 05, 2018

You won't be disappointed!!! If you are looking for a new or used Mercedes, RUN don't walk to RBM of Alpharetta and ask for Kyle Edson! You won't find a better dealership or a be More

by Donna G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Nov 06, 2018 -

RBM of Alpharetta responded

Thank you very much, Donna G. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 03, 2018

Fantastic-smooth-purchase C300 2016 I had such a wonderful experience buying a new car with Kagan. I was excited and nervous. Kagan was so patient with me and gave me all the time I need More

by Jane Presser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Kagan Scott, Diane Evans
Nov 05, 2018 -

RBM of Alpharetta responded

Thank you very much, Jane Presser! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kagan took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 01, 2018

Customer Service Thank you Andrei and RBM of Alpharetta for always giving me excellent customer service. Andrei in service possesses the ability to multitask while mak More

by Bearsfootball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Andrei and Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

October 31, 2018

Great service RBM Alpharetta My salesman, dan Berry was great. He walked me through everything. He was pleasant, he was courteous he was a delight to work with I give him 5 stars. More

by Joansybil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Nov 05, 2018 -

RBM of Alpharetta responded

Thank you, Joansybil. We really appreciate the kind words and thank you for your business. We're delighted to hear that Dan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 30, 2018

honest and professional honest, no pressure and very helpful. informed and easy to work with. few days after i drove off the lot still answers my questions and helps with ev More

by george f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

RBM of Alpharetta responded

Thank you, george f for the wonderful review. We are pleased to hear that Sheaffer took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

October 30, 2018

Pam is phenomenal to work with! I was looking to sell my SLk 350 and get into an SUV. Pam was amazingly accommodating! She advised me through the sale of my car so that I could get t More

by CandyMare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Oct 31, 2018 -

RBM of Alpharetta responded

Thank you, CandyMare for the kind words about RBM of Alpharetta. We're delighted to hear that Pam took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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